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Avaya 132-S-815 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Maintenance and Upgrades | 20% | - Performance Optimization - Version Upgrades and Migration - Routine System Monitoring - Software Updates and Patch Installation |
| Administration and Management | 25% | - Backup and Restore Procedures - Message Store Database Management - User and Mailbox Provisioning - Policy and Access Control Configuration |
| Troubleshooting and Support | 25% | - Diagnostic Tools and Log Analysis - Escalation and Resolution Workflow - Database and Message Delivery Troubleshooting - Common Service and Connectivity Issues |
| Installation and Initial Configuration | 30% | - Avaya Message Store Software Installation - Integration with Modular Messaging - System Requirements and Pre-Installation Planning - Initial Setup and Basic Configuration |
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