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Avaya 132-S-816 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Telephony & User Administration | 20% | - User, extension, and group configuration - Voicemail and messaging setup - Call routing, inbound/outbound rules |
| Topic 2: Installation & Initial Configuration | 25% | - IP Office Manager installation and usage - License activation and feature enablement - System setup and basic configuration |
| Topic 3: IP Office System Architecture & Components | 20% | - Software editions and licensing model - Hardware platforms and control units - Networking and connectivity requirements |
| Topic 4: Troubleshooting & Support | 20% | - Alarm handling and system recovery - Common call flow and connectivity issues - Fault isolation and diagnostic methods |
| Topic 5: Maintenance & Upgrades | 15% | - Log management and monitoring tools - Software updates and system upgrades - Backup and restore procedures |
Avaya Specialist - IP Office Implement & Support Elective Exam : 132-S-916.2 Sample Questions:
1. When upgrading a Message Networking (MN) server to release 3.1, you attempt to restore
the database from the CD-ROM backup. The restore fails.
Where do you go to read logs to determine why the restore failed?
A) Backup / Restore > Restore
B) Logs > Backup
C) Backup / Restore > Backup Attributes
D) Logs > Restore
2. Subscribers call and complain because they log in to their mailboxes and are not presented with the AUDIX (or Serenade) TUI interface with the R3 MM system.
What are two possible reasons for this? (Choose two.)
A) Microsoft Exchange is unavailable; the offline access TUI is Aria.
B) The desktop Subscriber Options is still R1.1.
C) They called from an IP endpoint.
D) The users' Class of Service (COS) or the TUI with the COS has changed.
3. Which three are configured using the Voice Mail System Configuration Tool? (Choose three.)
A) Class of Service
B) the number of digits in a mailbox
C) maximum mailbox size
D) Auto Attendant
4. If a customer has a single Avaya Messaging Application Server (MAS) connected with a single E-1 circuit to an Avaya Communication Manager PBX, which port should be in the Message Waiting Indicator (MWI) port group?
A) 1
B) 32
C) 29
D) 16
5. Which two tools are used in new installations for both Customer Provided Equipment (CPE) and Avaya hardware installations? (Choose two.)
A) Data Collection Tool (DCT)
B) gvconfig.exe
C) All Tasks Wizard
D) Modular Messaging Configuration Wizard (MMCW)
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: A,D | Question # 3 Answer: A,B,D | Question # 4 Answer: C | Question # 5 Answer: A,D |
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