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Avaya 77201X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: System Administration and Features | 25% | - System maintenance and backup - Call routing and dial plan configuration - User and extension management - Voice features and services |
| Topic 2: Installation and Initial Configuration | 25% | - Software installation and upgrade - Network integration and IP connectivity - Basic system configuration - Pre-installation planning and requirements |
| Topic 3: IP Office Platform Architecture | 20% | - Deployment models and sizing - Hardware and software components - Server Edition and 500V2 architecture - IP Office editions and feature sets |
| Topic 4: Troubleshooting and Optimization | 15% | - Diagnostic tools and logs - Common issues and resolution - Performance optimization |
| Topic 5: Applications and Endpoints | 15% | - Avaya endpoints and telephones - Integration with third-party systems - Unified Communications applications |
Avaya IP Office™ Platform Implement Certified Sample Questions:
1. Which license enables the Avaya IP Office Office Worker feature?
A) Mobile User
B) Office Worker
C) Power User
D) Teleworker
2. What is the maximum number of simultaneous calls supported by a single PRI trunk on IP Office?
A) 23
B) 64
C) 30
D) 128
3. What is the default username for IP Office Server Edition Web Control?
A) root
B) admin
C) security
D) Administrator
4. What is the maximum number of BRI trunks supported by an IP500 V2?
A) 4
B) 12
C) 8
D) 16
5. Which feature allows an IP Office user to transfer a call to another extension?
A) Call Transfer
B) Call Pickup
C) Call Intrusion
D) Call Park
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C | Question # 3 Answer: D | Question # 4 Answer: B | Question # 5 Answer: A |

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