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Avaya 37820X Deutsch Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Contact Center and Customer Experience Solutions | - Customer Engagement Design
|
| Topic 2: Networking and Infrastructure Design | - Infrastructure Requirements
|
| Topic 3: Solution Sizing and Bill of Materials | - Solution Configuration
|
| Topic 4: Implementation and Migration Planning | - Deployment Strategy
|
| Topic 5: Customer Business Requirements Analysis | - Business Objectives and Communication Requirements
|
| Topic 6: Avaya Midsize Solution Portfolio | - Avaya IP Office Platform
|
| Topic 7: Unified Communications and Collaboration Design | - UC Applications
|
Avaya Midsize Solution Design Exam (37820X Deutsch Version) Sample Questions:
Question 1
Avaya Contact Center Select Remote Agents können ein Avaya Deskphone oder einen Avaya Soft Client verwenden. Welcher Avaya-Softclient wird für Remote Agents auf Avaya Contact Center Select (ACCS) unterstützt?
A. Avaya Communicator für Windows
B. Avaya one-X Communicator für Windows
C. Avaya one-X Communicator für Mac
D. Avaya Communicator für IOS
Question 2
Ihr Kunde möchte den Deskphone-Modus, auch Shared Control genannt, verwenden und möchte wissen, ob er eines seiner Deskphones ersetzen muss.
Welches Telefon unterstützt die gemeinsame Anrufsteuerung nicht?
A. J129
B. Serie 1100
C. DECT R4
D. Serie 1200
Question 3
Siehe Ausstellung.
Sie haben gerade Ihr Entdeckungsgespräch mit einem mittelständischen Kunden mit mehreren Standorten beendet.
Was würden Sie tun, um die in der Ausstellung gezeigte generische funktionale UC&C-Architektur zu verwenden?
A. Vom Kunden nicht gewünschte Funktionalität streichen.
B. Fügen Sie die spezifischen Produktnamen für Komponenten in Ihrer Lösung hinzu.
C. Erstellen Sie eine Version dieses Diagramms für jeden Standort.
D. Fügen Sie Mengen für jede der Komponenten in Ihrer Lösung hinzu.
Question 4
Sie helfen einem Kunden dabei, mehr über Avaya Contact Center Select (ACCS) zu erfahren. Sie möchten mehr über die Serveranforderungen für ein ACCS mit Business Continuity erfahren.
Welche zwei Aussagen beschreiben die Serverkonfigurationen für IP Office und ACC mit Business Continuity?
A. IP Office und ACCS können nur mit demselben VMware-Hostserver virtualisiert werden.
B. Wenn das ACCS eine Hardware-Appliance verwendet, muss IP Office eine Hardware-Appliance verwenden.
C. Wenn das ACCS eine Hardware-Appliance verwendet, kann IP Office virtualisiert werden.
D. IP Office und ACCS können nur mit separaten VMware-Hostservern virtualisiert werden.
Question 5
Ihr Kunde hat Chrome als Browser standardisiert und möchte WebRTC verwenden, um auf sein IP Office zuzugreifen.
Welche zwei Softclients würden Sie empfehlen? (Wähle zwei.)
A. Avaya IX Workplace-Webclient
B. Avaya Communicator für Web
C. Avaya one-X Mobile bevorzugt
D. IP Office-Webclient
Solutions:
| Question 1 Answer: C | Question 2 Answer: B | Question 3 Answer: A | Question 4 Answer: C | Question 5 Answer: B,C |
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