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Oracle 1Z1-1071 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Backend Integration and Channels | 15% | - Supported channels and deployment - Multilingual support - Identity and service integration - Custom components development |
| Oracle Digital Assistant Essentials | 20% | - Architecture and core components - Skills and Digital Assistant overview - Provisioning and setup |
| Conversational AI, Intents and Entities | 25% | - NLP concepts and intent design - Entity creation and usage - Composite bag entities - Training and testing models |
| Dialog Flow Implementation | 25% | - Dialog flow navigation - System and visual components - FreeMarker template operations - Entity resolution |
| Conversation Design | 15% | - Error handling and out-of-order messages - Validation loop avoidance - Conversation flow and personality |
Oracle Cloud Platform Data Management 2019 Associate Sample Questions:
Which two statements are true regarding local web application invocation using the system.webview component?
- A. system.webview components can only be used with web channels.
- B. Local webviews require SPA applications to have an index.html file in their root folder.
- C. An SPA application can issue an Ajax post command to the callback URL that has been passed with the web application launch
- D. Local webviews require a Node.js environment and must have a package, json file in their root folder.
For Agent Integration, you want the bot-user conversation history to become available to the called human agent. Select the configuration option you need to set to make this happen.
- A. Set the "convHistory" variable in the System.Agentinitiation component.
- B. In the skill settings, switch the Skill Conversation logging option to "On".
- C. This is controlled from Service Cloud and has to be turned on by setting a custom property.
- D. Set a custom property on the Service Cloud instance accessed by Oracle Digital Assistant.
Which statement is true regarding the digital assistant's Help system intent?
- A. If the digital assistant recognizes the user is asking for help, it will automatically route the conversation to a skill called "Help".
- B. The help intent cannot route the conversation to a specific state within a skill.
- C. You can define utterances that the digital assistant will recognize when the user is asking for help.
- D. The utterances for the help intent are predefined and cannot be changed.
In a validation loop, users are repeatedly asked to enter the same information, thereby preventing them from transitioning to a different dialoq flow state in a conversation.
What is causing the validation loop?
- A. The nlpResultvariable property of the input component points to "iResult", which is a variable of type "nlpresuit".
- B. The dialog flow state uses an input component that references a nonentity type variable. The same dialog flow state is referenced in the next transition.
- C. The keepTurn property of the input component is set to true and the maxPrompts property is set to a value greater than 0.
- D. The input component associated with a state references a variable of an entity type and the maxPrompts property is not set.
A user is in the middle of a conversation flow with a digital assistant but then triggers the Exit system intent by saying "get me out of here". Which statement is true?
- A. The conversation will resume at a state in the skill defined by a digital assistant parameter.
- B. The conversation can only be exited if the current context score is lower than the Exit Skill Confirmation digital assistant routing parameter.
- C. Because the user didn't explicitly specify the invocation name of the skill when exiting, the user will always be prompted to confirm exiting the current conversation.
- D. Depending on digital assistant routing parameters, the user will be prompted to confirm exiting from the current conversation.
- E. The conversation can only be exited if the current context score is greater than the Exit Skill Confirmation digital assistant routing parameter.
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