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Oracle IT Architecture BPM 2013 Essentials Sample Questions:

1. How is Oracle's BPM governance framework related to other IT governance approaches?

A) Oracle's BPM governance framework is designed to complement other IT governance practices, focusing specifically on BPM concerns.
B) Oracle's BPM governance framework is certified by a number of independent IT industry governance bodies.
C) Oracle's BPM governance is a superset combining BPM-specific needs with all relevant practices from other IT governance frameworks.
D) Oracle's BPM governance is a business concern and as such it is unrelated to IT governance frameworks.

2. When embarking on a first BPM project there is a tendency to do the easy things first. What is the best practice for getting started?

A) By starting out with a maturity/capability assessment across the enterprise, the first BPM project can be selected according to the strongest capabilities of the organization, thereby assuring the greatest chance of success.
B) The easiest processes are often selected by IT for the benefit of familiarization while typically providing no business benefit and risking loss of interest (or even funding) from the business stakeholders. For this reason a complex process should be tackled first, following extensive training, analysis, and other preparations.
C) Neither the most difficult nor the easiest processes are likely to be the most suitable for a first Implementation. Projects should be selected according to a pragmatic set of suitably weighted risk/benefit criteria.
D) It is important to start with the smallest and simplest (i.e. easy) process automation project* as these provide rapid-fire successes that can be quickly combined at a later stage in fulfilling the needs of most complex implementations.

3. People often resist change and this can lead to problems,even failure, in BPM implementations. How can governance help?

A) Organizational change management is a comprehensive governance practice developed to support business process re-engineering.
B) BPM operational governance Is used to ensure effective day-today management of human workflow, process exception handling, and management reporting.
C) BPM organizational governance ensures effective communication of changes in human workflow and ensures appropriate empowerment within organizational structures while also identifying new roles and training needs.
D) BPM design-time governance ensures that processchanges do not Impactworking practices of human process participants.

4. How do you evaluate intangible benefits in a business case?

A) By definition, intangible benefits cannot be evaluated-
B) Business benefits thought to be Intangible can be assigned values either through consensus within the organization or by referring to industry analyst data.
C) Intangible benefits can only be evaluated once a project is completed.
D) Intangible benefits are typically evaluated by identifying key performance indicators and running a process simulation.

5. Which statement best describes Oracle's definition of Business Process Management?

A) Business Process Management is a strategy for managing and improving the performance of a business through continuous improvement of business processes
B) Business Process Management is a strategy for monitoring the performance of business processes.
C) Business Process Management Is a means to Identify and orchestrate services In a SOA environment.
D) Business Process Management is a suite of specialized tools for automating and managing businessprocesses using standard process flow notation and modeling techniques.
E) Business Process Management is a strategy for reducing operational business costs through process automation.

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