SAP C-C4H320-02 Certification Exam Topics:
| Topic Areas | Topic Details, Courses, Books |
|---|---|
| Essential Foundations > 12% | Explains the typical use for Cron Jobs, impex scripts, workflow and addons, identification of the hierarchy of users and users' roles, validation rules. Introduces the setup and architecture of SAP commerce cloud and commerce cloud version 2 (also known as ccv2). Inlcudes additional knowledge about SAP upscale commerce, GDPR support, container support and other industry specific accelerators. |
| Integrations 8% - 12% | Describes basic options for integrating SAP Commerce Cloud with other SAP systems and software solutions |
| Web Content Management > 12% | Describes the data structure, features and functionalities, as well as the graphical user interface of web content management,(also known as SmartEdit). Also introduces the personalization module the related configuration in SmartEdit. |
| Commerce > 12% | Identifies standard functionality available in SAP Commerce Cloud for search and navigation via SOLR, pricing, shopping cart handling, checkout types, promotions and coupons, B2B commerce. |
| Product Content Management > 12% | Introduces product modelling and catalog management, explains concept of product variants, categorization, classification and bundles, as well as the data management within product cockpit in backoffice. |
| Order Management and Customer Support 8% - 12% | Introduces the basic order management extensions and the features of order management services module, as well as the customer support functionalities via Assisted Service Mode (ASM) and the customer support cockpit in backoffice. |
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Difficulty in Attempting Commerce Cloud Business User
- Human assets: Managing subtleties of work agreements, remuneration and finance, employing, advancements, faculty organization, e-enrollment and that's just the beginning
- Customer relationship the board: Fostering long haul, productive connections, making one of a kind answers for improved client encounters, working with consistency across branches, driving client worth, steadfastness and benefit
- Business insight: Extracting, totaling, investigating and revealing information from different sources; overseeing information stockpiling; introducing reports in various organizations like charts, matrices, maps utilizing BEx instruments
- Sales and conveyance: Managing task records, deals orders, conveyances, valuing, charging and credit cycles, delivery and deals support
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Certification Path for Commerce Cloud Business User
Coming up ensuing are pre-fundamentals for the test:
- Explains the ordinary use for Cron Jobs, impex contents, work process and addons, distinguishing proof of the progressive system of clients and clients' jobs, approval rules. Presents the arrangement and engineering of SAP business cloud and trade cloud variant 2 (otherwise called ccv2). Inlcudes extra information about SAP upscale trade, GDPR support, compartment support and other industry explicit gas pedals
- Introduces the essential request the board augmentations and the highlights of request the executives administrations module, just as the client care functionalities by means of Assisted Service Mode (ASM) and the client assistance cockpit in backoffice
- Describes essential choices for coordinating SAP Commerce Cloud with other SAP frameworks and programming arrangements
- Identifies standard usefulness accessible in SAP Commerce Cloud for search and route through SOLR, estimating, shopping basket taking care of, checkout types, advancements and coupons, B2B trade
- Introduces item demonstrating and list the board, clarifies idea of item variations, order, grouping and packages, just as the information the executives inside item cockpit in backoffice
- Describes the information design, highlights and functionalities, just as the graphical UI of web content management,(also known as SmartEdit). Likewise presents the personalization module the connected setup in SmartEdit
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