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SAP C_C4H410_01 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Quotations and Order Management | - Sales quote processing - Order management basics |
| Topic 2: Fine Tuning & Administration | - Business roles and access control - Workflow and rules for automation |
| Topic 3: Sales Planning & Forecasting | - Sales target planning dimensions - Forecasting based on opportunity attributes |
| Topic 4: Reporting & Analytics | - Dashboards and key figures - Analytics work center design |
| Topic 5: Account and Contact Management | - Account hierarchy and master data - Contact assignment and relationship handling |
| Topic 6: Lead & Opportunity Management | - Lead processing and lifecycle - Opportunity creation and qualification |
| Topic 7: Integration & Data Migration | - Integration with backend systems - Data migration templates and mapping |
| Topic 8: Sales Cloud Overview & Scoping | - Business process scenarios - Functional capabilities of SAP Sales Cloud |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
Which of the following granularities can you use to define discount lists in SAP Hybris Cloud for Customer?
There are 2 correct answers to this question.
Response:
- A. Customer Specific Product Discount
- B. Overall Customer Group Discount
- C. Customer Specific Territory Discount
- D. Customer Specific Sales Organization Discount
Correct Answer: A,B 🗳️
What must you do if your customer wants to add product images to sales quote print forms?
Please choose the correct answer.
Response:
- A. Select an image option when you print the form.
- B. Activate the scoping element
- C. Configure the fine tuning activity.
- D. Add printing as a predefined task in Activity Plans.
Correct Answer: B 🗳️
What is a workflow rule used for?
There are 2 correct answers to this question.
Response:
- A. To define and activate an approval process
- B. To set up automatic e-mail notifications
- C. To set up the organizational work distribution
- D. To define and activate rules for automatic field updates
Correct Answer: A,D 🗳️
Which follow-up documents can you create after a visit?
There are 3 correct answers to this question.
Response:
- A. Service ticket
- B. Contract
- C. Opportunity
- D. Sales quote
- E. Visit planner
Correct Answer: A,C,D 🗳️
For which of the following systems does SAP Sales Cloud provide standard integration content for registered products?
Please choose the correct answer.
Response:
- A. SAP Marketing
- B. SAP ERP
- C. SAP CRM
- D. SAP Commerce
Correct Answer: B 🗳️
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