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Salesforce Sales-Con-201 Exam Syllabus Topics:

Salesforce Certified Sales Cloud Consultant Sample Questions:

1. Cloud Kicks (CK) is adding hundreds of new accounts to Sales Cloud daily. CK uses an automated process to assign Account owners. If no assignment can be made for an account, it will be routed to a specific user who will manually review and re-assign it at a later date. This user may have thousands of account records assigned.
Which solution should the consultant recommend when CK sets up the new account process?

A) Place the user in 4 separate role at the highest level! of the role hierarchy.
B) Assign the Modify All Data permission to the user.
C) Add the user to a separate role at the lowest level of the role hierarchy.

2. Universal Containers has been using Sales Cloud for the last 5 years to manage leads, accounts, contacts, and opportunities.
The SVP of sales recently attended a conference and learned about Sales Cloud Einstein features. The SVP is very interested in Einstein Lead Scoring and Einstein Deal Insights. The SVP hired a consultant to create an implementation immediately.
Which step should the consultant take first?

A) Enable both Einstein features In production.
B) Run the Einstein Readiness Assessor in a sandbox.
C) Enable Einstein Activity Capture In a developer org.

3. Northern Trail Outfitters wants to migrate its Sales Territories to a new structure for the upcoming fiscal year.
Which aspect should a consultant consider for this migration?

A) Territory user assignments are migrated to the new model.
B) Only one territory model can be active at any given time.
C) Access to a territory model is controlled through profiles or permission sets.

4. Universal Containers continues to see substantial growth year-over-year. Outside sales reps think their territories are too dense to cover adequately. Leadership has decided to modify the existing sales territories and hire additional staff to make the account allocations more manageable. Some states will change from one territory to two or more smaller territories. In these instances, accounts will need to be reassigned to new territories.
Sales operations wants to review the territory account assignments and verify the accuracy before the changes are reflected in Sales Cloud.
How should the consultant show sales operations what the data will look like after the change?

A) Develop reports and dashboards that compare the existing and new territories.
B) Install the Territory Health Assessment app from AppExchange.
C) Run the updated assignment rules in the Planning State and view the accounts on the territory detail page.

5. Cloud Kicks wants to streamline the approval process and give sales managers more efficient ways to approve opportunities in a timely manner.
Which strategy should the consultant recommend to improve Approval Processes?

A) Configure Einstein Opportunity Insights to approve requests.
B) Add a dashboard of pending approvals to the Chatter feed.
C) Allow managers to approve or reject requests via an email.

Solutions: