ServiceNow Certified System Administrator: PR000370 Exam

"ServiceNow Certified System Administrator", also known as PR000370 exam, is a ServiceNow Certification. With the complete collection of questions and answers, UpdateDumps has assembled to take you through 60 Q&As to your PR000370 Exam preparation. In the PR000370 exam resources, you will cover every field and category in ServiceNow System Administrator Certification helping to ready you for your successful ServiceNow Certification.

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  • Updated on: Sep 22, 2026
  • No. of Questions: 60 Questions & Answers

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  • Updated on: Sep 22, 2026
  • No. of Questions: 60 Questions & Answers

Printable PDF, offline-capable engines, daily-checked content with instant update notifications, 365 days of free updates, a free demo, and a money back guarantee with published conditions — in 2026, UpdateDumps wraps 60 practice questions for the PR000370 exam into the most convenient ServiceNow Certified System Administrator package available.

ServiceNow PR000370 Exam Overview:

Certification Vendor:ServiceNow
Exam Name:ServiceNow Certified System Administrator Exam (CSA)
Exam Number:PR000370
Exam Duration:90 minutes
Certificate Validity Period:Maintained through ServiceNow delta exams (ongoing certification maintenance, typically yearly updates)
Exam Price:USD 300 (may vary by region)
Related Certifications:ServiceNow Certified Implementation Specialist
ServiceNow Certified Application Developer
Available Languages:English
Passing Score:70%
Real Exam Qty:60
Exam Format:Multiple Select, Multiple Choice
Recommended Training:ServiceNow System Administration Training (ServiceNow official learning path)
Exam Registration:ServiceNow Now Learning Certification Portal
Sample Questions: DOWNLOAD DEMO
Exam Way:Online proctored exam via ServiceNow Now Learning platform or authorized testing provider
Pre Condition:No formal prerequisites required; recommended experience with ServiceNow platform and ITSM concepts
Official Syllabus URL:https://www.servicenow.com/services/training-and-certification/certified-system-administrator.html

ServiceNow PR000370 Exam Syllabus Topics:

SectionObjectives
User Administration and Security- Users, groups, and roles management
  • 1. Access control rules (ACLs)
    • 2. Security best practices in ServiceNow
      Workflow and Automation- Flow Designer and workflow engine
      • 1. Notifications and event management
        • 2. Business rules and client scripts
          Reporting and Analytics- Report generation and dashboards
          • 1. Data visualization and KPIs
            • 2. Performance Analytics basics
              Data Management and CMDB- Tables, records, and database structure
              • 1. Import sets and data loading tools
                • 2. CMDB structure and configuration items
                  Service Catalog and Request Management- Catalog items and request workflows
                  • 1. Order guides and request fulfillment process
                    • 2. Approvals and task generation
                      Platform Overview and Fundamentals- ServiceNow architecture and cloud platform concepts
                      • 1. Instance navigation and user interface fundamentals
                        • 2. Platform capabilities and core applications

                          PR000370 Exam FAQs: Direct Answers Only

                          The passing mark for the PR000370 exam is 70%, and the official registration fee is USD 300 (may vary by region). One practical note: the fee buys a single attempt — a retake is charged in full again. Protect that spend by rehearsing first: drill 60 practice questions at UpdateDumps under timed conditions until your scores clear the passing mark with margin, then book.

                          Registration for the ServiceNow Certified System Administrator goes through these official channels:

                          One scheduling detail: the PR000370 exam is delivered Online proctored exam via ServiceNow Now Learning platform or authorized testing provider — plan accordingly when you book.

                          The PR000370 exam — officially the ServiceNow Certified System Administrator — is ServiceNow's certification test for professionals working with its technologies, and passing it earns the ServiceNow Certified System Administrator certification at the Associate level. Because it is vendor-issued and skills-based, employers can compare candidates on it directly — that is what keeps it valuable. It also connects naturally to ServiceNow Certified Application Developer, ServiceNow Certified Implementation Specialist.

                          Yes — UpdateDumps publishes a free PDF demo of the PR000370 practice questions, printable if you prefer paper, so you can evaluate the content and verified answers before paying anything. Once you purchase, 365 days of free updates are included, and if the product expires, the update service renews at a 50% discount from your member zone.

                          The ServiceNow Certified System Administrator syllabus spans 6 domains, led by Service Catalog and Request Management, Workflow and Automation, and Platform Overview and Fundamentals. The complete weighted outline is in the syllabus section above — it is the map your preparation should follow.

                          No formal prerequisites required; recommended experience with ServiceNow platform and ITSM concepts

                          Vendor criteria do change, so before scheduling, verify the latest requirements on the official ServiceNow exam page.

                          ServiceNow lists these training resources for the ServiceNow Certified System Administrator:

                          Formal training teaches the concepts; offline-capable practice makes them available whenever you have a spare ten minutes. Add 60 practice questions from UpdateDumps to either resource and preparation stops depending on free weekends.

                          Delivery first: download immediately after payment, with an email copy arriving within one minute. If 2 hours pass with no email, check spam and contact our support team. There is no limit on how many computers you can install the software on.

                          If you take the PR000370 exam within 60 days of purchase and do not pass, the UpdateDumps money back guarantee applies: file within 2 days of the exam with a scanned enrollment slip and the official score report (PDF), and the claim is processed within 7 days. The candidate name must match the payer name; the policy excludes exams taken within 3 days of purchase, purchases never used in an actual exam attempt, free materials, and expired orders. If you would rather keep preparing, exchange the product for two free exam packages of equal value and keep the update service on your original purchase.

                          You will face 60 questions within 90 minutes on the PR000370 exam. That ratio makes time management a scored skill, and it is best trained offline where you cannot be distracted: run timed mocks in the UpdateDumps Windows engine or app, and let the pacing rhythm settle in before exam day.

                          ServiceNow Certified System Administrator Sample Questions:

                          Knowledge Base Search results can be sorted by which of the following? (Choose three.)

                          • A. Popularity
                          • B. Relevancy
                          • C. Number of views
                          • D. Most recent update
                          • E. Manager assignment
                          Reveal Solution  Discussion  0

                          Correct Answer: B,C,D  🗳️

                          Which of the following is true of Service Catalog Items in relation to the Service Catalog?

                          • A. They are optional.
                          • B. They provide options.
                          • C. They are the building blocks.
                          • D. They run behind the scenes.
                          Reveal Solution  Discussion  0

                          Correct Answer: C  🗳️

                          Access Control rules may be defined with which of the following permission requirements? (Choose three.)

                          • A. Roles
                          • B. Groups
                          • C. Conditional Expressions
                          • D. Assignment Rules
                          • E. Scripts
                          • F. User Criteria
                          Reveal Solution  Discussion  0

                          Correct Answer: A,C,E  🗳️

                          Which of the following allows a user to edit field values in a list without opening the form?

                          • A. Form Designer
                          • B. Data Editor
                          • C. List Editor
                          • D. Edit Menu
                          Reveal Solution  Discussion  0

                          Correct Answer: C  🗳️

                          Create Incident, Password Reset, and Report outage: what do these services in the Service Catalog have in common?

                          • A. They direct the user to a catalog UI policy
                          • B. They direct the user to a catalog client script
                          • C. They direct the user to a catalog property
                          • D. They direct the user to a record producer
                          Reveal Solution  Discussion  0

                          Correct Answer: D  🗳️

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