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What is the duration of the 6209 Exam
- Number of Questions: 60
- Format: Multiple choices, multiple answers
- Passing Score 67%
- Length of Examination: 90 minutes
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Avaya 6209 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| CCT and Multimedia Implementation | - Multimedia contact handling
|
| Avaya Aura Contact Center Architecture | - System components and deployment models
|
| Administration and Maintenance | - User and agent management
|
| Installation and Configuration | - Core system setup
|
| Troubleshooting and Optimization | - System diagnostics
|
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