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Avaya 74950X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Installation and Initial Configuration | - Core platform deployment - Certificates and security setup - Avaya Control Manager integration - Cluster installation and configuration |
| Troubleshooting and Best Practices | - Integration issue diagnosis - Deployment best practices - Channel troubleshooting - Log analysis |
| Omnichannel Solution Integration | - Web Chat integration - Voice channel integration - Social media and chatbot integration - SMS channel integration - Email channel integration |
| Administration and Maintenance | - Database and datastore management - System monitoring - Routine operational tasks - Backup and restore procedures |
| Workspaces and Agent Experience | - Interaction routing and handling - Supervisor features - Context management - Agent Workspaces configuration |
| Avaya Oceana Solution Architecture | - Workspaces architecture - Component interfaces and interactions - Avaya Oceana core components - Avaya Breeze platform integration |
Avaya Oceana® Solution Integration Sample Questions:
Which three key features are provided by the Avaya Surge™ IoT solution for Healthcare/Clinical Segmentation? (Choose three.)
- A. Secure Application Flows
- B. Isolates IoT devices
- C. End Device Security
- D. Encrypted IoT Devices
- E. Filters Packets
Correct Answer: B,C,E 🗳️
Avaya has introduced the Surge IoT solution to deliver, which three advanced networking technologies for Internet of Things? (Choose three.)
- A. Robust Network Segmentation
- B. Automated onboardlng and Mobility
- C. Automating Network Core
- D. IoT device fingerprinting
- E. Traffic filtering and Flow Control
Correct Answer: A,B,C 🗳️
Each ONA operates in mode 0 and mode 1.
From & fabric connect point of view, what are the two main differences between mode 0 compared mode 1? (Choose two.)
- A. ONA uses Fabric Proxy in Mode 0
- B. ONA uses Fabric Attach in Mode 1
- C. ONA uses Fabric Extend in Mode 1
- D. ONA uses Fabric Attach in Mode 0
Correct Answer: A,D 🗳️
When the link state does not contain any link information, and the Tunnel view link state does not contain link information to ONA, which corrective action will you take for the OMA?
- A. Remove the license to the ONA and restart.
- B. Reconnect the ONA to the switch.
- C. Apply the service profiles to ONA.
- D. Apply Flow Rules to the ONA.
Correct Answer: C 🗳️
Each ONA follows an ONA life cycle Management to describe its states.
When the ONA is in the Inactive state, which statement is true?
- A. It is when the device Inventory/profile for the device is present, but is not associated to a service profile, and the ONA is onboarded in the Avaya Surge™ IoT healthcare application.
- B. It is when the device Inventory/profile is present, and the device is in the network and authenticated, but the service profile Is not associated.
- C. It is when the device inventory/profile Is present and associated to a service profile, and the device is in the network, authenticated, and operational.
- D. It is when the device Inventory/profile is present and associated to a service profile, but the device is not in the network.
Correct Answer: D 🗳️
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