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Avaya Aura® Experience Portal with POM Implementation and Maintenance Sample Questions:

1. When performing a backup of the Avaya Aura Experience Portal (AAEP), which two operating systems are supported for the backup server? (Choose two)

A) Oracle Solaris
B) Unix
C) Linux
D) IBM AIX
E) Microsoft Windows

2. Which completion code is updated when any contact gets restricted due to Do Not Call (DNC)?

A) Restricted
B) DNC
C) Restricted DNC
D) DNCREQ

3. Which two statements about a completion code are true? (Choose two)

A) When using a custom completion code, it needs to be selected using the campaign Creation Wizard (CCW) while creating a campaign.
B) One needs to include a system completion code in CCW to use a completion code.
C) Completion codes are hard coded and new completion codes cannot be created.
D) When using a custom completion code, it needs to be included in a contact strategy.

4. On an existing Avaya Proactive Outreach Manager (POM) server, what three are required when configuring a voice campaign? (Choose three)

A) sufficient voice ports and POM CCA licenses
B) the IP of the POM server
C) the Call Classification Analysis (CCA) timeout to be used
D) an existing contact strategy
E) an existing contact attribute

5. What three external systems are included in the Avaya Aura Experience Portal solution? (Choose three)

A) Avaya Media Servers (AMS)
B) Media Processing Server (MPS)
C) Automatic Speech Recognition (ASR) and Text-to-Speech (TVS) speech servers
D) Avaya Aura Communication Manager (AACM) servers and/or SIP Gateway servers
E) Application servers (AS)

Solutions: