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BlackBerry BCP-240 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Applications and Productivity | - Email and messaging setup - Application management and deployment |
| Security and Policy Management | - Security model of BlackBerry 10 - IT policy configuration and enforcement |
| Device Configuration and Troubleshooting | - Connectivity and network configuration - Common device issues and diagnostics |
| BlackBerry 10 OS Fundamentals | - BlackBerry 10 architecture and components - Core OS features and navigation |
| Enterprise Mobility and BES10 | - Device activation and provisioning - BlackBerry Enterprise Service 10 (BES10) overview |
BlackBerry 10 Support Specialist Sample Questions:
What is the share address of the BlackBerry Smartphone internal device storage?
- A. http://IP Address Of Device:3101
- B. smb://lP Address Of Device/shared
- C. //Device Name\storage
- D. //IP Address OfDevice\media
A BlackBerry 10 (BB10) user is able to browse internal and external sites but is unable to hit a File Share on the home network. Which of the following actions will most likely resolve this issue?
- A. Turn on the BlackBerry Device cellular radio
- B. Add the corporate VPN profile
- C. Add home Wi-Fi in the Network connections
- D. Re-configure the Email profile
When the customer opens a new application, previously running applications are no longer seen. What is most likely happening in this scenario?
- A. The Active Screen only displays four running applications full size. If there are five or more applications active, the icons are shrunk to allow additional applications to be shown.
- B. The Active Screen only displays four running applications. If there are five or more applications active, a second Active Screen is launched to display the additional. Swipe left to right to reveal the additional Active Screen.
- C. The Active Screen only displays four running applications. If a fifth application is opened, the oldest running application is closed to make room on the display.
- D. The Active Screen only displays four running applications. If there are five or more applications active, swipe from the bottom of the screen up to reveal additional running applications.
What are the two perimeters set when a smartphone/Tablet is activated on a BlackBerry Device Service (BDS)?
- A. Work and Home
- B. Enterprise and Home
- C. Work and Personal
- D. Server and Personal
Certificates can be manually imported on the handheld by going to:
- A. Settings. Security and Privacy, Certificates, Import.
- B. Options, Security, Import.
- C. Settings. Network Connections, Certificates.
- D. Options, Certificates, Import.
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