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HP Selling HP Personal Systems Sample Questions:

1. What are the four classes of HP Business Desktop PCs?

A) HP All-in-One series, HP Elite series, HP Pro series, and HP series
B) HP Enterprise series, HP Compaq Enterprise series, HP Envy Compaq series, and HP Enterprise Extra series
C) HP LE series, HP LX series, HP SE series, and HP DX series
D) HP Compaq series, HP Pro Compaq series, HP Compaq Envy series, and HP Compaq Extra series

2. What is the best approach to selling whether you are offering Commercial Managed IT or anything else?

A) Tell the customer what they need since you are the expert.
B) Ask questions and listen to the answers.
C) Prepare a thorough detailed lecture about the product or service you are selling
D) Show videos and provide sales and marketing materials to educate your customer.

3. How is the HP ProBook 4340s different than the HP Probook 4740s?

A) they have different key board layouts
B) they have different size hard drives
C) they have different fax modems
D) they have different size displays

4. Who are the ideal customers for HP 6360t Mobile Thin Client computers?

A) customers who are road warriors who require lightweight, yet durable, mobile standalone notebooks that store and secure data locally on optical encrypted hard drives
B) customers who are power users who require fast processing, fine graphics capabilities, and massive storage capabilities for technical accuracy and reliability
C) customers who require strong and reliable security features with storage capabilities on remote, secure servers minimizing risk of data loss and ensuring data backup
D) customers who are database managers who require heavy-duty durable notebooks with strong metal cases and high-definition displays and that are easy to use and manage

5. What is the standard warranty on HP Elite 8000 series PCs?

A) 5 years unlimited
B) 3 years limited
C) 1 year limited (parts and labor)
D) 5 years limited

Solutions: