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HP HP2-N35 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: ITIL Alignment and Processes | 20% | - ITIL framework mapping
|
| Topic 2: Customer Use Cases and Value Selling | 20% | - Industry scenarios
|
| Topic 3: HP Service Management Solutions | 25% | - Core components
|
| Topic 4: Implementation and Licensing Overview | 15% | - Deployment considerations
|
| Topic 5: HP IT Service Management Portfolio Overview | 20% | - HP ITSM product positioning
|
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