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IBM 000-M608 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Implementation & Support Overview | 15% | - Deployment models and integration - Licensing and subscription options - IBM support and services offerings |
| Topic 2: Retail Industry Market & Business Challenges | 25% | - Customer experience and omnichannel demands - Key trends in global retail industry - Operational efficiency and cost pressures - Data security and compliance requirements |
| Topic 3: Solution Selling & Value Proposition | 25% | - Identifying customer pain points - Quantifying business benefits and ROI - Use cases across retail segments - Positioning IBM solutions vs competitors |
| Topic 4: IBM Retail Solutions Portfolio | 35% | - Supply chain & inventory optimization - Omnichannel commerce and fulfillment - Retail analytics and customer insights - Retail Store Solutions & POS systems - Retail security and loss prevention |
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