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IBM M6040-423 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Sales Positioning & Value Proposition | - Competitive Differentiation - Industry Adoption Scenarios |
| Topic 2: Deployment Scenarios | - Retail Checkout Systems - Check-in / Service Terminals - Self-Service Information Kiosks |
| Topic 3: IBM AnyPlace Kiosk Product Knowledge | - Kiosk Models (3xx, 5xx, 7xx, 9xx) Overview - Hardware Architecture & Components - Display and Connectivity Options |
| Topic 4: Retail Self-Service Solutions | - Customer Experience and Efficiency Benefits - Use Cases in Retail Environments |
IBM AnyPlace Kiosk models 3xx, 5xx, 7xx, and 9xx Sales Mastery Sample Questions:
In how many of the six categories did the AnyPlace Kiosk outperform offerings by NCR and Motorola in a 2007 survey by Retail Information Systems News magazine?
- A. 5 out of 6
- B. 3 out of 6
- C. 4 out of 6
- D. 6 out of 6
Correct Answer: A 🗳️
What is the size of the touch screen on the AnyPlace Kiosk 3xx?
- A. 17-inch
- B. 15-inch
- C. 12-inch
- D. 13-inch
Correct Answer: B 🗳️
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Which two features of the AnyPlace Kiosk represent competitive advantages over NCR?
- A. pole mount
- B. operating system options
- C. ExpressCard slot
- D. light path management
Correct Answer: C,D 🗳️
Which kind of self service station did Virgin Life Care create based on the AnyPlace Kiosk?
- A. health and fitness management station
- B. intelligent aerobic exercise station
- C. on-demand fitness video station
- D. self checkout/check-in station
Correct Answer: A 🗳️
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