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IBM C2010-939 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Installation and Deployment | - Initial configuration steps - Installation prerequisites and system requirements - Deployment architecture components |
| Topic 2: Architecture and Concepts | - CMDB data model and relationships - ITIL-aligned configuration management concepts - Tivoli CCMDB architecture overview |
| Topic 3: Configuration and Administration | - Data synchronization and reconciliation - Configuring CCMDB components - User roles and security configuration |
| Topic 4: Maintenance and Troubleshooting | - Monitoring system health - Performance tuning and optimization - Troubleshooting common CCMDB issues |
| Topic 5: Integration and Data Management | - Data import/export mechanisms - Integration with discovery tools - Integration with Tivoli Process Manager |
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