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Microsoft MB4-198 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Installation and Configuration | 25% | - System requirements and prerequisites - Installing RMS Headquarters and Store Operations - Configuring database and server settings - Setting up POS hardware and peripherals |
| Topic 2: Maintenance and Troubleshooting | 20% | - Upgrades and service packs - Resolving common errors and connectivity issues - Database backup and restore - Performance optimization |
| Topic 3: Headquarters and Multi-Store Administration | 25% | - User security and permissions - Centralized inventory and purchasing - Reporting and analytics - Data synchronization between HQ and stores |
| Topic 4: Store Operations Management | 30% | - Pricing, discounts, and promotions - Creating and managing inventory items - Processing sales, returns, and exchanges - Customer management and loyalty programs |
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