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Nokia SDM Certification - PS NSOP Sample Questions:

1. What are the key responsibilities for CM Manager?

A) SLA SOA content definition; Account Director support; Third party company management; End to End quality of service Management.
B) CM Procedure Management, CM Team Leadership; CM report creation; Network Planning; HW management.
C) Network HW & SW Upgrades Management; Management of the network maintenance; Management of CM personnel; CM tools selection; CM procedure management; Correlation of CM procedures with PM and FM procedures.
D) Leadership and Management; Network Configuration reporting; Network database maintenance; management of network acceptance and changes; maintenance and development of CM tools; change management procedures and templates; configuration integrity.

2. Somebody who's communicating to a group of people of more than 25 persons needs to make sure that;

A) he is giving a hard copy to every attendant after his speech.
B) he is using a lot of body language.
C) his message is clear, unambiguous, and complete so that the receiver can receive it correctly.
D) he is looking at every attendant in order to check that he/she is still listening to him.

3. Liquidated Damages are:

A) Deterrent damages to avoid non performance by vendor
B) A mutually agreed best guess of damages or loss
C) Genuine pre-estimate of damages or loss by both parties
D) Reasonable estimate of monetary loss.

4. The Field Operations organisation is not performing efficiently and requires re-organisation. Which statement BEST describes the correct approach?

A) Re-organize based on a headcount limit that will realise the savings required.
B) Check what other projects are doing and use the same approach as them.
C) Reorganize, creating teams for each function of the Operations Model.
D) Plan a new organisation based on an optimised process delivery using the Operations Model.

5. Proposed changes from a Change Management process always require a new or revised:

A) Procurement plan.
B) Cost baseline.
C) Network Operations team organization.
D) Estimation of changes to cost, Schedule and resource plan.

Solutions: