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Nokia SDM_2002001050 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Risk and Change Management | - Change Control Process
|
| Topic 2: Service Delivery Management (SDM) | - Service Delivery Lifecycle
|
| Topic 3: Project Management & Delivery | - Procurement and Supply Chain Management
|
Nokia SDM Certification - NI Sample Questions:
What needs to be included in the project cost base line of the Gate 4?
- A. All costs related to risk contingency plans.
- B. All costs of risk management agreed between the sales account manager and service delivery responsible.
- C. All risk values captured during risk management workshops.
- D. All costs related to risk mitigation plans.
Which statement describes BEST the purpose of a project management plan ?
- A. The project management plan nominates the Project Manager and describes the Scope of Work.
- B. The project management plan defines in detail how the project is going to deliver the contracted scope.
- C. The project management plan is used to get management approval for project execution.
- D. The project management plan documents the handover from sales to execution.
In case a customer contract is not yet signed and a PO has not been received yet, in which circumstances can a service be subcontracted ?
- A. If there is a formal approval from the Project Manager.
- B. If the value of the Purchase Order does not exceed the approved cost baseline.
- C. If subcontractor agrees to receive his PO later, after the customer PO is issued.
- D. If an Early Ramp-up Project (ERP) was approved.
What milestones are used to calculate SILT?
- A. IS13.1 Main Equipment on site and Last Customer Invoice Trigger.
- B. Date of equipment shipped to the site and Date of Invoice Received by the Customer.
- C. IS13.1 Main Equipment on site and Provisional Acceptance.
- D. IS13.1 Main Equipment on site and Internal Acceptance.
Who is accountable in a project for implementing KPI monitoring processes?
- A. Care Manager
- B. Project Manager
- C. Process & Tools Specialist
- D. CT F&C
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