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Nortel 920-162 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Troubleshooting and Diagnostics | - System troubleshooting
|
| Topic 2: Installation and Configuration | - System installation process
|
| Topic 3: Maintenance and Administration | - Routine maintenance
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| Topic 4: CallPilot System Overview | - System features and services
|
| Topic 5: Integration and Advanced Features | - Telephony integration
|
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