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Nortel 920-804 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Converged Network Fundamentals | - IP-based convergence concepts (voice, video, data integration) - Network architecture models for converged services |
| Topic 2: Network Management and Monitoring | - Performance monitoring for VoIP and data services - SNMP-based monitoring and management |
| Topic 3: VoIP Technologies and Protocols | - MGCP and gateway control protocols - RTP/RTCP media transport mechanisms - SIP (Session Initiation Protocol) fundamentals - H.323 architecture and signaling |
| Topic 4: Converged Network Security | - Voice and data network security considerations - Encryption and secure signaling concepts |
| Topic 5: Routing and Switching for Converged Networks | - VLAN design and segmentation - Spanning Tree Protocol (STP) concepts - IP routing fundamentals (e.g., OSPF concepts) |
| Topic 6: Quality of Service (QoS) and Traffic Management | - DiffServ and traffic classification - Latency, jitter, and packet loss optimization - Queuing mechanisms and congestion management |
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