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Nortel 920-172 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Communication Control Toolkit Architecture & Components | 25% | - Server and Client Components - Overview of NCCT Rls. 6.0 - Integration with CS 1000 / CS 2100 |
| Administration & Management | 25% | - User and Security Management - API and Application Interfaces - Service Monitoring & Logging |
| Maintenance & Troubleshooting | 25% | - Common Issues & Resolution - Backup and Restore Procedures - Diagnostic Tools & Methods |
| Installation & Configuration | 25% | - Deployment Procedures - Initial Setup and Licensing - System Requirements |
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