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Oracle Fusion CRM: Sales 2014 Implementation Essentials Sample Questions:

1. When using web services to create an Account, how will a developer structure the CreateSalesParty payload so that the provided resource is set as the owner of the sales account?

A) While creating the Account by using the CreateSalesParty services, setting the AccountDirectortd on the SalesAccount object would set the specific resource as the owner of the account.
B) While creating the Account by using the CreateSalesParty services, setting the CreatedBy field would set the specific resource as the owner of the account.
C) While creating the Account by using the CreateSalesParty services, setting the SalesAccountResource field would set the specific resource as the owner of the account.
D) The logged in user is defaulted as the owner of the sales account.

2. Developer1 and Developer2 work for a large manufacturing company that has recently purchased Fusion. Both developers have been asked to import data from the company's legacy system. Developer1 configures the Opportunity import job while Developer2 configures the Customers import job. During the mapping configuration, Developer 1 selects the Lock check box. Identity the two true statements based on this scenario.

A) Developer2 cannot use the mapping for import or edit the mapping.
B) Developer1 cannot use the mapping for import or edit the mapping.
C) Developer1 can edit the mapping, but cannot use the mapping for import.
D) Developer2 can use the mapping for import, but cannot edit the mapping.
E) Developer1 can use the mapping for import, but cannot edit the mapping.
F) Developer2 can use and edit the mapping.
G) Developer2 can edit the mapping, but cannot use the mapping for import.
H) Developer l can use and edit the mapping.

3. After successfully performing a test import of customer data, you realize that you have forgotten a key field. Which two steps can be performed to edit the import mapping information?

A) Navigate to the manager import Activities dashboard and drill down on the hyperlink in import mapping column. Add the new field.
B) Navigate the manage Import Activities dashboard and drill down the hyperlink in the status column. Download the attachment in the mapping column. Edit the attachment by using a text editor. Upload the new mapping.
C) Navigate to the task: Edit customer Mappings. Search for the correct mapping and add the now Field.
D) Navigate to the Manage Import Activities dashboard and drill down on the hyperlink in the import activity's Name column. Add the new field.
E) Navigate to the task: Manage File Import Mappings. Search for the correct mapping and add the new field.

4. A sales representative has been assigned to sell a new server product launched by his organization to its existing customers. Select two activities the sales Representative can perform as part of sales prospecting in Oracle Fusion Sales.

A) Use Customer Center to review the prospects' pending service requests.
B) Create a quote for the prospect in Oracle Fusion Sales.
C) Create a Sales Campaign to invite all prospects' contacts for an upcoming road show.
D) Use keyword search to identify existing customers with the old server product line.
E) Use LinkedIn to discover more about the prospect organization contact.

5. Identify the three true statements about the Cube in territory Management.

A) It is a product of enabled dimensions.
B) It is not a product of dimension members defined for territories.
C) It enables the metrics information for territories.
D) It never enables the metrics information for territories.
E) It is a product of dimension members defined for territories.

Solutions: