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SAP C_FSM_2601 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Integration and Extensions | - SAP integration scenarios
|
| Topic 2: Mobile Field Service Execution | - Technician mobile application
|
| Topic 3: Analytics and Reporting | - Operational reporting
|
| Topic 4: SAP Field Service Management Overview | - System architecture and components
|
| Topic 5: Master Data and Configuration | - Core master data setup
|
| Topic 6: Planning and Dispatching | - Scheduling and optimization
|
SAP Certified - SAP Field Service Management Sample Questions:
1. Which of these configuration options can be used to help ensure that data volumes on mobile devices can be kept under control?
There are three correct answers.
A) Data Sync Rules
B) Company settings
C) Permissions
2. What does the Transformation Preparation Service aim to bridge?
Choose the correct answer.
A) IT and HR integration
B) Marketing and sales process
C) Vision and execution
D) Customer satisfaction levels
3. Which feature of SAP Field Service Management helps to provide information to and collect information from service technicians?
Choose the correct answer.
A) Customer self service
B) Autoscheduling
C) Smartforms and feedback (checklists)
4. Which tools are leveraged in the toolchain for business transformation? (Choose all that apply) There are three correct answers.
A) BTP Build Apps
B) SAP LeanIX
C) SAP Signavio
D) SAP Marketing Cloud
5. What are some of the features available to technicians on the mobile apps?
There are four correct answers.
A) Using smartforms/checklists
B) Recording efforts, expenses, and mileage
C) Service workflows
D) Recording planned/unplanned consumption of material/spare parts
Solutions:
| Question # 1 Answer: A,B,C | Question # 2 Answer: C | Question # 3 Answer: C | Question # 4 Answer: A,B,C | Question # 5 Answer: A,B,C,D |

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