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Salesforce AP-207 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Energy and Utilities Industry Fundamentals | - Energy and utilities business processes
|
| Customer Engagement and Experience | - Customer service operations
|
| Integration and Data Management | - Data management
|
| Salesforce Energy & Utilities Cloud Capabilities | - Core platform capabilities
|
| Metering, Billing, and Usage Management | - Meter data handling
|
Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions:
Which three features are included in the Energy and Utilities Cloud Console?
- A. Configuration options with significant coding
- B. Multiple tabs, such as Overview.Biling. and Usage
- C. Customer Story
- D. Customer 360 view
- E. Rate Comparison
Correct Answer: B,D,E 🗳️
Explanation: Only visible for UpdateDumps members. You can sign-up / login (it's free).
An implementation team has requested an org containing the Energy and Utilities Cloud Large Account Sales Management application. After working with the app. they determine that they need the functionality of the homepage for agents and team leaders.
How does the team get the required components into their development environment?
- A. The team should request the Energy and Utilities Cloud engineering team to deploy the necessary components into the project development environment.
- B. The team should take a look at the application code, and then go and re-type the code into their development environment.
- C. The team should follow the documentation and migrate the required components into the* development environment.
- D. The team needs to copy and paste the required components from their trial environment into their development environment.
Correct Answer: C 🗳️
Explanation: Only visible for UpdateDumps members. You can sign-up / login (it's free).
When using IDX Workbench and Google Chrome as the default browser, then migrated OmniScripts, integration procedures, and FlexCards will automatically activate in the target org.
How should a consultant manually configure this automatic activation feature in the system if a different browser is used?
- A. By Installing Node.js + Visual Studio
- B. By Installing Node.js + SFDX
- C. By Installing Node.js + Velocity Build Tool
- D. By Installing Node.js + Puppeteer module
Correct Answer: D 🗳️
An energy company runs utility-specific processes in the backend customer information system (CIS) and billing systems with minimal visibility to service agents. The company embarks on a multi-year digital transformation initiative to provide a Customer 360 view to its service agents.
What two licenses should be recommended and mapped in the future state architecture to align with the business vision?
- A. Service Cloud
- B. Energy and utility Base
- C. Contract Lifecycle Management (CLM)
- D. Configure Prince Quote (CPQ)
Correct Answer: A,B 🗳️
Explanation: Only visible for UpdateDumps members. You can sign-up / login (it's free).
The key stakeholders at an energy company want to understand the value of adapting the Salesforce Professional Services Methodology for the execution of their transformation program.
Which three definitions should the Energy and Utilities Cloud Consultant use to persuade the project sponsors to adapt the methodology?
Choose 3 answers
- A. The definition stage is used to allow the program teams to understand what the engagement involves, set the terms of the engagement, and determine how best to move forward.
- B. The discovery stage is used to ensure transparency, clarity, and alignment on the engagement and what it's due to deliver to the business.
- C. The definition stage implies prioritizing the user stories and defining the end-to-end program's road map,
- D. The design stage ensures a holistic design aligned with business benefits and establishes key responsibilities, roles, timeframes, and deadlines.
Correct Answer: A,C,D 🗳️
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