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Salesforce AP-220 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Platform Integration | 13% | - Integration with B2C/B2B Commerce - Platform events, triggers, and push notifications - Omnichannel Inventory activation and configuration |
| Advanced Use Cases | 7% | - Remorse periods and advanced order flows - Fraud detection and business rule customization - Bulk order processing and remediation scenarios |
| Data Reference Implementations & Frameworks | 10% | - Order Management frameworks (import frameworks, CRM sync) - Cross-cloud customer record resolution |
| Omnichannel Inventory | 13% | - Headless API integration with Order Management - OCI positioning and configuration |
| Platform Development | 23% | - Apex-based integrations (Invoices, Payment Tokens) - Testing strategy and performance considerations - Apex Actions for Flow and LWC |
| Data Management | 17% | - Data import/export (Data Loader, CLI, Apex scripts) - Historical data loads and transformation - Composite and Composite Graph APIs - Data model and object relationships (Order, Order Summary, etc.) |
| Order Management Domain Knowledge | 17% | - System landscape mapping and integration prioritization - Business value-based integration decisions - Integration timing and architecture alignment |
Salesforce Order Management Developer Accredited Professional Sample Questions:
Which features of OCI can be positioned as a value-add for customers? (Choose two)
- A. Avoiding the need for external integrations
- B. Real-time inventory tracking across multiple channels
- C. Limiting inventory visibility to internal users only
- D. Optimizing inventory allocation for seamless order fulfillment
Correct Answer: B,D 🗳️
A customer wants to activate Omnichannel Inventory (OCI) for their Salesforce Order Management system.
What is the first step?
- A. Migrate historical inventory data to OCI.
- B. Replace existing inventory systems with Salesforce.
- C. Automate inventory updates using Apex Triggers.
- D. Configure inventory locations in the OCI setup menu.
Correct Answer: D 🗳️
Which Salesforce tool is most suitable for importing large volumes of historical order data into Order Management?
- A. Salesforce Workbench
- B. Custom Apex Scripts
- C. Command Line Interface (CLI)
- D. Salesforce Data Loader
Correct Answer: D 🗳️
How can Batch Apex be used to enhance Order Management workflows? (Choose two)
- A. Reducing processing time for bulk orders
- B. Processing large datasets efficiently without governor limits
- C. Automating legacy system updates for new orders
- D. Replacing all real-time integrations with batch jobs
Correct Answer: A,B 🗳️
What is the role of triggers in Salesforce Order Management integrations?
- A. To automate workflows based on specific object events
- B. To handle batch processing of large datasets
- C. To generate static reports for inventory updates
- D. To replace external APIs for data synchronization
Correct Answer: A 🗳️
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