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WGU Organizational-Behaviors-and-Leadership Exam Syllabus Topics:

WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:

1. How can an organization transmit its culture to its employees?
Choose 1 answer

A) By analyzing employee gripes and complaints
B) By using material symbols and specific language
C) By influencing the balance of employees' cultural backgrounds
D) By requiring employees to memorize the mission statement

2. Which theory of motivation focuses on 5 levels of needs, and further separates those needs by lower-order needs and higher-order needs?
Choose 1 answer

A) Maslow's Hierarchy of Needs Theory
B) Two-Factor Theory
C) McGregor's Theory X and Theory Y
D) McClelland's Theory of Needs

3. What is true about the relationship between performance evaluation and motivation?
Select one.

A) There is no relationship if the performance evaluation is tied to the employee's superordinate goals.
B) Employees must have confidence that the effort they exert will lead to a favorable performance evaluation.
C) Employees see a negative exponential relationship to the performance evaluation.
D) Employees must have confidence that the performance evaluation will measure their emotional state.

4. A company is changing their work organization from employees working individually to the use of teams.
What will likely help the company develop team effectiveness?
Select one.

A) Utilizing both individual rewards and team rewards
B) Avoiding social loafing by making sure all accountability is joint accountability.
C) Quickly developing team efficacy by assigning only complex and difficult tasks from the beginning
D) Ensuring there is zero conflict among team members

5. What is one of the six primary characteristics that define an organization's culture?

A) Political orientation
B) People orientation
C) Aggressiveness
D) Forecasting

Solutions: