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Salesforce Certified Slack Administrator Sample Questions:

1. You're planning a surprise milestone birthday party for your Team Leader virtually.
Currently, the planning committee consists of two direct team members, with plans to invite cross-functional friends.
What should you do to facilitate the conversation?
(Select the best answer.)

A) Create a new public channel for planning the birthday party, and add the planning committee as well as the cross-functional friends.
B) Create a thread for planning in your existing team channel and @mention the team members on the planning committee.
C) Create a group direct message (group DM) with the two members of your team since they are the only ones involved in the planning process.
D) Create a new private channel for planning the birthday party, and add the planning committee as well as the cross-functional friends.

2. You're an Org Owner at a company that doesn't allow members to manage any Slack Connect permissions. A member reaches out with a concern: they sent a Slack Connect channel invitation to the wrong external company. The invitation was approved automatically.
What should you tell the requestor? (Select the best answer.)

A) All channel history will be visible when the external organization accepts the invitation. You can also offer to show them how to revoke the channel invitation if it has not been accepted yet.
B) All channel history will be visible when the external organization accepts the invitation. You can also offer to revoke the channel invitation if it has not been accepted yet.
C) The requestor can choose how much channel history will be visible when the external organization accepts the invitation. You can also offer to show them how to revoke the channel invitation if it has not been accepted yet.
D) Channel history will not be visible when the external organization accepts the invitation. You can also offer to revoke the channel invitation if it has not been accepted yet.

3. You're an Org Admin of an Enterprise Grid org consisting of three workspaces: IT, Internal, and Contractors.
An executive wants to create a communication channel with everyone in the IT and Internal workspace, but not Contractors.
What is the best way to create this channel so that it will only be visible to people in the IT and Internal workspaces?
(Select the best answer.)

A) Create an org-wide channel, and exclude the Contractors workspace.
B) Create a Slack Connect channel between the IT and Internal workspaces.
C) Create a multi-workspace channel between the IT and Internal workspaces.
D) Create a channel in the IT workspace, and invite members from the Internal workspace as guests.

4. You're a Support Agent on the admin team for your organization's Slack Enterprise Grid workspace.
You receive a service request from one of your employees to add 15 new members from a single external company to Slack in order to support a 12-month joint marketing partnership. The team requires multiple channels and members for external collaboration.
How should you respond to the service request?
(Select the best answer.)

A) Advise the employee to set up a separate Slack workspace that is jointly owned by both organizations.
B) Advise the employee to request the external users be added to your identity provider (IdP) so they can authenticate to your workspace with the same single sign-on (SSO).
C) Advise the employee to initiate one or more Slack Connect channels to collaborate with the external organization. The external organization can set up a free Slack instance if they are not already using Slack.
D) Approve the employee's request, then invite the external users to your workspace as Multi-Channel Guests with a 12-month expiration date.

5. Your company is on the Slack Enterprise Grid plan.
The marketing team is working on a new branding campaign and would like to add consultants to your org as Multi-Channel Guests.
What should the marketing team do to request access for these consultants?
(Select the best answer.)

A) Direct message (DM) an Org Owner requesting that their consultants be added as guests.
B) Invite consultants through the workspace drop-down menu, and route approvals to a dedicated channel for admin approval.
C) Add the consultants as full members to provide the most flexibility in their ability to access necessary channels.
D) @mention their Workspace Admin in the appropriate #proj channel to request guest access.

Solutions: