Who should take the 6202 exam
The Avaya Aura Contact Center Implementation 6202 Exam certification is an internationally-recognized validation that identifies persons who earn it as possessing skilled as Avaya Implementation Professional Specialist. If a candidate wants significant improvement in career growth needs enhanced knowledge, skills, and talents. The Avaya Aura Contact Center Implementation 6202 Exam certification provides proof of this advanced knowledge and skill. If a candidate has knowledge of associated technologies and skills that are required to pass Avaya Aura Contact Center Implementation 6202 Exam then he should take this exam.
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Printable format of the PDF version
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Avaya 6202 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Implementation Preparation | 15% | - Network and security planning - Licensing and activation - Windows Server configuration |
| Maintenance, Backup and Troubleshooting | 15% | - Monitoring and routine maintenance - System backup and restore procedures - Common issues and resolution methods |
| Architecture and Components | 20% | - Avaya Aura Contact Center platform overview - Integration with Avaya Aura Communication Manager - Server hardware and software requirements |
| System Configuration | 25% | - Agent and skill configuration - Contact Center management and routing - Reporting and database settings |
| Installation and Deployment | 25% | - Core software installation procedures - Post-installation validation - Database setup and configuration |
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