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Avaya 3000.2 Exam Syllabus Topics:

Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. Which two methods will avoid corruption of the data on the SD card when removing the SD card? (Choose two.)

A) Just pull out the card; special shutdown is not required.
B) Use the System Status Application to shutdown the card before removing the SD card.
C) User System Monitor to shutdown the card before removing the SD card.
D) Dial the shutdown short code to shutdown the card before removing the SD card.
E) Use the Manager application to shutdown the card before removing the SD card.

2. A customer has opened up another location in London that will have four employees and wants to SCN this site with the current location in New York City which has an IP500 that has been installed for over a year without any software revisions. Which two solutions do you recommend for the London location? (Choose two.)

A) Install the IP500 with the VCM 32 on a UPS, a 12 port POE switch on a UPS, earth ground the IP500, match the IP Office version level with New York City, install four IP Phones, and verify the correct software version on the IP phones.
B) Install the IP500 with VCM 32, add a digital station module on the IP500, Put the IP500 and the DS module on a UPS, earth ground the IP500 and the digital station module, match the IP500 and DS module with the version level with New York City and install the four digital phones.
C) Install the IP500 with the VCM 32 and the 12 port Ethernet switch on a UPS, ground the IP500, upgrade the IP500 to the same version as the IP500 in New York City, install four digital phones, and verify the correct software version on the phones.
D) Install four digital phones and create a VPN connection between London and New York City for the digital phones to connect back to the digital station module in New York City.

3. What is the maximum number of supported SIP trunks in a IP500v2 with two VCM 32s and 2 Combination (Combo) Cards?

A) 120
B) 64
C) 84
D) 92

4. The Customer Call Reporter (CCR) installation is now completed, but a user with the name "Agent1" is not showing on the CCR Web page. What should you check?

A) Go to CCR and check on Supervisor Settings and enable Agent1 as a CCR agent.
B) Go to CCR, log-in as Administrator, and enable Agent1 as a CCR agent.
C) "Agent1" cannot be used as a name for a CCR agent.
D) Go to Supervisor Settings in Manager and enable Agent1 to be a CCR agent.

5. Which VoiceMail Pro to email service type is configured from the Voicemail Client under Preferences and General?

A) MAPI
B) UMS Web
C) SNMP
D) IMAP

Solutions: