A CIPS certification still changes careers in 2026, and the CIPS Operations Management is the gate. UpdateDumps gets you through it with 124 practice questions for the L5M9 exam, designed by a team of experts and professors whose only job is this exam's content.
CIPS L5M9 Exam Overview:
| Certification Vendor: | CIPS |
|---|---|
| Exam Name: | Operations Management |
| Exam Number: | L5M9 |
| Exam Duration: | 90 minutes |
| Real Exam Qty: | 60 |
| Exam Price: | GBP 70-95 (varies by region/center) |
| Available Languages: | English |
| Related Certifications: | CIPS Level 5 Advanced Diploma in Procurement and Supply |
| Exam Format: | Multiple Choice Questions (MCQs) |
| Passing Score: | 75% |
| Certificate Validity Period: | No expiration |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online (proctored) or at approved CIPS exam centers |
| Pre Condition: | No formal prerequisites, but recommended for those with CIPS Level 4 Diploma or equivalent procurement/supply chain experience |
| Official Syllabus URL: | https://www.cips.org/qualifications/advanced-diploma-in-procurement-supply/operations-management |
CIPS L5M9 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Understand planning and control in operations management | - Analyse capacity planning and control
|
| Understand the design of operations management systems | - Analyse the design of goods and services
|
| Understand the concept and scope of operations management | - Analyse the role and activities of operations management in organisations
|
| Understand the improvement of operations management | - Analyse operations improvement strategies
|
Everything You Are Asking About the CIPS Operations Management
The CIPS Operations Management blueprint is divided into 4 domains, headlined by Understand the improvement of operations management, Understand planning and control in operations management, and Understand the design of operations management systems. The full weighted outline is in the syllabus section above — our materials are revised against it, and your study hours should follow it too.
The L5M9 exam packs 60 questions into 90 minutes. That ratio is the hidden exam-within-the-exam: candidates who never practice under time pressure often know the content and still run out of minutes. Use the UpdateDumps Windows engine or online engine in timed mode, and let pacing become a practiced skill rather than an exam-day surprise.
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You pass the L5M9 exam at 75%, and official registration costs GBP 70-95 (varies by region/center). Keep in mind the fee covers one attempt only — a retake is billed at full price again. The economical path is to self-test first: drill 124 practice questions at UpdateDumps in timed mode until your scores clear the passing mark consistently, then register.
Yes — UpdateDumps offers a free PDF demo of the L5M9 practice questions, so you can evaluate the expert-designed content and verified answers before paying anything. Once you purchase, 365 days of free updates are included, and if the product expires, the update service renews at a 50% discount from your member zone.
No formal prerequisites, but recommended for those with CIPS Level 4 Diploma or equivalent procurement/supply chain experience
Vendor rules change periodically, so before booking, confirm the current criteria on the official CIPS exam page.
The L5M9 exam — full name Operations Management — is CIPS's certification exam for professionals working with its technologies; passing it awards the CIPS Level 5 Advanced Diploma in Procurement and Supply certification, a credential at the Advanced Diploma (Level 5) level. It is the kind of vendor-issued proof employers can compare across candidates, which is exactly why it stays in demand. It also leads naturally toward CIPS Level 5 Advanced Diploma in Procurement and Supply.
CIPS Operations Management Sample Questions:
Spotted Elephant Ltd is a confectionary manufacturer whose operations department is headed by Brian. Brian is looking into Total Quality Management and ways of implementing this in the factory. He is considering the introduction of Total Productive Maintenance. What would this involve?
- A. business process re-engineering
- B. introducing quality assurance processes for the confectionary items produced
- C. servicing the machinery more frequently
- D. using a pull inventory system
Correct Answer: C 🗳️
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Which of the following are basic performance objectives used for day-to-day operations and ensure staff are working towards tangible achievements? Select TWO
- A. operations agility
- B. customer satisfaction
- C. quality
- D. cost
Correct Answer: C,D 🗳️
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When processing low volumes of a product, specialisation is high and it is therefore possible to create products at a lower unit cost. Is this TRUE?
- A. no- creating products in low volumes often leads to a higher unit cost
- B. yes- staff gain specialities when there is less products to create
- C. yes- when producing low volumes of a product, cost savings can be transferred to the customer
- D. no- the volume of products created does not impact upon unit costs as these are fixed in advance
Correct Answer: A 🗳️
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An Operations Manager is responsible for making many decisions. Which of the following would be a strategic decision made by an Operations Manager?
- A. scheduling the production of manufactured goods
- B. deciding which inventory to carry
- C. creating quality standards
- D. deciding how to allocate key raw materials among the functional areas
Correct Answer: D 🗳️
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Below are details of five companies who operate a Total Quality Management System (TQM). For each company, select the system used and identify which area of the Balanced Scorecard this relates to.
Company 1: The focus of this company is to gather real-time data to assess the quality of products created during the manufacturing process. There are tight budgets and reworking any defects will affect the bottom line.
Company 2: This company is concerned about how their products are received. They have recently completed market research focused on their client's feelings. The objective is now to improve the product's look and performance to meet these expectations.
Company 3: The focus of this company is defining the customer requirements and translating this into a high-quality specification and effective operational process.
Company 4: Within this company there is a group of 6 employees who meet regularly with the objective of reducing issues that arise in the manufacturing of products.
Complete the table below by listing the TQM System used and the relevant Balanced Scorecard criteria for each company. Each response should only be used once: Quality Circle, Statistical Process Control, Kansei Engineering, Quality Function Deployment, Finance Criteria, Business Process Criteria, Learning and Growth Criteria, Customer Criteria.
Which of the following will you put into box 2?
- A. quality function deployment
- B. kansei engineering
- C. quality circle
- D. statistical process control
Correct Answer: D 🗳️
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