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Salesforce Sales-Con-201 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Reports and Dashboards | |
| Opportunity Management | |
| Implementation Strategies | |
| Sales Lifecycle Management | |
| Industry Knowledge | |
| Data Management | |
| Account and Contact Management | |
| Collaboration and Integration | |
| Sales Productivity and Management |
Salesforce Certified Sales Cloud Consultant Sample Questions:
1. Cloud Kicks needs to set sales quotas for all sales reps. Which solution should the consultant consider?
A) Enable Forecast Quotas from Setup.
B) Use the Data Import Wizard.
C) Assign quota values by profile.
2. The sales team at Cloud Kicks needs to track the number of retail locations for each of its leads.
Once the lead is converted, the sales team wants to see the number of retail locations related to their customers. The service team also wants to view this information. What should the consultant do to meet this requirement?
A) Add roll-up summary fields to calculate the number of retail locations related to the Account and Lead objects.
B) Create a custom object related to the Account and Lead objects to store the retail locations.
C) Map the custom field from the Lead object to the custom field on the Account object during lead conversion.
3. During a discovery session at Cloud Kicks, a major topic is highlighted that is outside the current statement of work (SOW). The addition to the project scope is necessary but will be difficult to implement. How should the consultant proceed?
A) Conduct another discovery session to define the new items.
B) Create a change request for the new items.
C) Revise the timeline to accommodate the new Items.
4. A consultant needs to give a Sales Manager visibility into all Opportunities owned by their direct and indirect reports, without manually sharing each record. What should the consultant recommend?
A) Role Hierarchy
B) Manual sharing rules on each record
C) Public Group sharing only
5. Cloud Kicks needs product pricing to vary by customer segment (e.g., Enterprise vs. SMB) while using the same product catalog. What should the consultant recommend?
A) Creating duplicate Product records per segment
B) Editing the Standard Price Book only
C) Multiple Price Books, one per segment
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: A | Question # 5 Answer: C |

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