Certification Path
There is no prerequisite for this exam.
What is the duration of the Sales-Cloud-Consultant Exam
- Number of Questions: 60
- Format: Multiple choices, multiple answers
- Length of Examination: 105 minutes
- Passing Score: 62%
Sales-Cloud-Consultant Exam topics
Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our Salesforce Sales-Cloud-Consultant exam dumps will include the following topics:
Industry Knowledge: 7%
- Explain the factors that influence sales metrics, KPIs, and business challenges.
- Describe the common marketing processes and key implementation considerations.
- Describe common sales processes and key implementation considerations.
Implementation Strategies: 12%
- Given a scenario, determine how to facilitate a successful consulting engagement (plan, gather requirements, design, build, test, deploy and document).
- Given a scenario, determine appropriate sales deployment considerations.
- Given a scenario, measure the success of a Sales Cloud implementation project.
Sales Cloud Solution Design: 21%
- Describe the appropriate use cases for Account and Opportunity Teams and the effect on sales roles, visibility, access, and reporting.
- Explain the capabilities and use cases for Sales Cloud Einstein as it relates to the sales process.
- Explain the capabilities, use cases, and design considerations when implementing Orders.
- Given a scenario, identify an appropriate approach when designing the lead conversion process.
- Explain the capabilities, use cases, and design considerations for Enterprise Territory Management.
- Explain the capabilities, use cases, and design considerations of the Salesforce Mobile app pertinent to the sales process.
- Given a scenario, determine when it is appropriate to include custom application development or - third-party applications.
- Describe the implementation considerations when designing a sales process. (validation rules,automation, record types, page layouts, and triggers).
- Given a set of requirements, design an end-to-end sales process from Lead to Opportunity to Quote to Close to Order.
- Given a scenario, analyze customer requirements to determine an appropriate solution design - considering capabilities, limitations, and design trade-offs.
Marketing and Leads: 8%
- Given a scenaio, recommend appropriate methods for lead scoring and criteria for lead qualification.
- Explain how marketing capabilities support the sales process.
- Describe the best practices for using lead automation tools and campaign management.
- Explain the best practices for managing lead data quality.
Account and Contact Management: 13%
- Given a scenario, explain when to use third-party data enrichment tools.
- Given a scenario, explain the impact of having an account hierarchy (visibility, maintainability, - reporting).
- Given a scenario, explain the use cases and implications for implementing person accounts.
- Given a scenario, explain how the ownership of Account and Contact records drive visibility of related sales information such as Opportunities, Activities, etc.
- Explain the various methods for establishing relationships between Accounts and Contacts.
Opportunity Management: 13%
- Given a scenario, determine the relationships between sales stages, forecast, and pipeline.
- Given a set of requirements, determine the appropriate forecasting solution.
- Given a scenario, determine the relationships between Opportunities, Products, Product Schedules, - Price, Books, Quotes, and Contracts.
- Given a set of requirements, determine how to support different sales process scenarios for an - Opportunity.
- Describe the implementation considerations of multi-currency and advanced currency management on - Opportunities.
Sales Productivity: 9%
- Describe the use cases and best practices for using Chatter.
- Given a scenario, determine the key features that help to enable and measure sales productivity and adoption.
- Given a scenario, identify the appropriate mobile solution to improve sales productivity.
- Identify use cases and considerations for using email and productivity tools.
Sales Cloud Analytics: 9%
- Describe the implementation considerations of multi-currency and advanced currency management on - reports and dashboards.
- Given a set of desired metrics, determine the appropriate report, dashboard, or reporting snapshot solution.
- Given a scenario, determine permissions and access to Reports and Dashboards.
Integration and Data Management: 8%
- Explain the use cases and considerations for common Sales Cloud integrations.
- Explain the use cases and considerations for data migration in Sales Cloud.
- Given a scenario, analyze the implications and design considerations of large data and transaction volumes.
- Explain how integration facilitates the exchange of data between Salesforce organizations.
Reference: https://trailheadacademy.salesforce.com/certificate/exam-sales-consultant---Sales-Con-201
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Salesforce Sales-Cloud-Consultant Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Data Management | 8% | - Data migration and integration planning - Manage large data volumes and cross-system data flows - Data quality and scalability considerations |
| Implementation Strategies | 15% | - Determine deployment and change management approaches - Evaluate declarative vs custom development options - Plan and manage implementation projects |
| Practical Application of Sales Cloud Expertise | 33% | - Account and contact management - Opportunity management, products, price books and quotes - Lead management and conversion - Security and sharing configuration - Territory management and forecasting |
| Sales Productivity and Integration | 8% | - Email and productivity tools integration - Third-party application integration - Collaboration and mobile solutions |
| Sales Lifecycle | 23% | - Apply Sales Cloud features and related products - Build reports and dashboards for sales KPIs - Design sales and marketing processes - Align solutions with business requirements, KPIs and challenges |
| Consulting Practices | 7% | - Project lifecycle and delivery - Solution design and validation - Requirements gathering and analysis |
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