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HP HP2-I57 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Advanced Sales Skills | - Customer Pain Point Identification
|
| Topic 2: Sales Skills Transformation | - Modern Sales Methodologies
|
| Topic 3: Consultative Selling | - Discovery and Qualification
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| Topic 4: Lifecycle Services | - End-to-End Device Lifecycle Management
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| Topic 5: Deployment Services | - Implementation Planning
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| Topic 6: Personal Systems Services | - Workforce Device Services
|
| Topic 7: Configuration Services | - Service Bundle Recommendations
|
HP Selling HP Lifecycle Services for Workforce Computing 2024 Sample Questions:
1. In order for customers to reap the benefits of HP Premium+ Support after order placement, it is critical that some key actions are taken by the HP partner.
Completion of which two steps is required after order placement in the HP Premium+ Support journey to ensure that HP Premium+ Support is activated and customer's devices are covered according to the term of the HP Premium+ Support? (Select two.)
A) The partner must successfully register the HP Premium+ Support Care Pack to the servicing partner, not the customer.
B) The partner must ensure the customer installs the HP software on each device that is entitled to Premium+ Support.
C) The partner must successfully register the HP Premium+ Support Care Pack to the customer, not the partner.
D) The partner must install the HP software on all HP and non-HP customer devices.
2. Match the HP Active Care journey with the responsive party for each required action.
3. Which statements are true about the benefits HP Premium+ Support provides to HP channel partners? (Select two.)
A) Secures front-end revenue from the initial sale while relying on HP for ongoing support of the devices
B) Provides reactive identification and resolution of hardware health issues
C) Limits support for employees in hybrid work environments
D) Minimizes the partners' scale and reach to better focus on end-user support
E) Helps enhance your profits by increasing your margin when selling HP devices
Solutions:
| Question # 1 Answer: B,C | Question # 2 Answer: Only visible for members | Question # 3 Answer: A,E |
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