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SAP C_C4HCX Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: The Intelligent Enterprise | <=10% | - SAP Business Suite Strategy - Understanding SAP's End-to-End Business Processes |
| Topic 2: Managing Clean Core | <=10% | - Applying clean core methodology to SAP CX solutions - Evaluating for clean core principles |
| Topic 3: Extensibility in SAP CX Solutions | 11-20% | - In-app extensibility - Side-by-side extensibility using SAP BTP - Low-code/No-code development (SAP Build) |
| Topic 4: SAP Commerce Cloud | 11-20% | - Storefront and catalog management - Commerce solution architecture - Order management |
| Topic 5: SAP Sales Cloud and SAP Service Cloud | 11-20% | - Sales process configuration - Integration with back-end systems - Service ticket workflows |
| Topic 6: SAP Emarsys Customer Engagement and SAP Marketing Cloud | <=10% | - Campaign management - Customer segmentation - Marketing automation strategies |
| Topic 7: SAP Integration Suite | 11-20% | - Cloud Integration capabilities - Open Connectors - Integration strategy and architecture - API Management |
| Topic 8: SAP Customer Data Solutions | 11-20% | - Customer Data Platform (Unification and Segmentation) - Customer Data Cloud (Identity and Consent) |
SAP Certified - Solution Architect - SAP Customer Experience Sample Questions:
1. You want to automate the build and deployment steps during development.
Which of the following steps are part of a CI/CD pipeline?
Note: There are 2 correct answers to this question.
A) Continuous integration
B) Continuous automation
C) Continuous inspection
D) Continuous delivery
2. How does the Integration Advisor capability help you accelerate integration development?
Note: There are 2 correct answers to this question.
A) By using a proposal service based on machine learning using crowd sourcing
B) By offering SAP methodology templates for creating integration strategies
C) By generating artifacts for creating an integration flow in SAP Cloud Integration
D) By providing SAP advisory consultants to support customer go-lives
3. You want to deploy a new SAP Commerce Cloud, composable storefront using the Cloud Portal.
Which of the following are prerequisites for success?
Note: There are 3 correct answers to this question.
A) The images for the storefront are available in the Cloud Portal.
B) The Git repository has been configured in the Cloud Portal.
C) The product master data has already been loaded into SAP Commerce Cloud.
D) The code is working properly locally and it has been pushed to the Git repository.
E) The security settings are configured in the Cloud Portal.
4. What is used in SAP Service Cloud to capture and organize the services of a company in a hierarchical structure?
A) Folders
B) Types
C) Catalogs
D) Categories
5. Which SAP Build components can be used to create low-code/no-code based projects?
Note: There are 3 correct answers to this question.
A) SAP Build Process Automation
B) SAP Build Apps
C) Low-Code-No-Code Composer Integration
D) SAP Build Code
E) SAP Build Work Zone
Solutions:
| Question # 1 Answer: A,D | Question # 2 Answer: A,C | Question # 3 Answer: B,D,E | Question # 4 Answer: D | Question # 5 Answer: A,B,E |
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