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Salesforce NP-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Implementation Strategies and Best Practices | - NPSP Configuration and Setup
| |
| Solution Design | 20% | - Architecture Design
|
| Analytics | 5% | - Reporting and Insights
|
| Domain Expertise | 20% | - Nonprofit Solution Identification
|
| Integration and Data Management | 15% | - Data Handling
|
Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:
1. A nonprofit wants to be in full compliance with Salesforce best practices for data security and has asked its consultant an evaluation.
Which tool should the consultant use to provide this assessment?
A) NPSP Health Check
B) Salesforce Health Check
C) Salesforce Optimizer
D) Shield Platform Encryption
2. A nonprofit organization wants to manage its social media presence by being able to listen to what constituents are saying about the organization on social media, measure its impact, and manage it from a mobile app. What should the consultant recommend?
A) Google Analytics
B) Live Message
C) Pardot
D) Social Studio
3. A nonprofit organization had enabled Person Accounts in its org and now wants to install NPSP. The nonprofit organization wants to completely remove all Person Account features. What should the nonprofit organization consider?
A) Create a case in Salesforce to completely remove the Person Account record type
B) Use the NPSP Conversion Utility Tool
C) Apply for a new Salesforce organization and request a license transfer
D) Ensure the Person Account record type is selected as the Household record type in NPSP Settings
4. Which function of the application development lifecycle does establishing a Center of Excellence address?
A) Governance
B) Documentation
C) Data management
D) Testing
E) Deployment
5. A nonprofit is embarking on an organization implementation to replace numerous outdated systems. A consultant recommends establishing a Lean Governance Framework to ensure compliance, assess risk, and roll out a successful implementation for all users.
Which component is a key process of the Lean Governance Framework?
A) Software Development Lifecycle
B) Executive buy-m
C) End user management
D) Power user feedback
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: D | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: A |
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