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ServiceNow CIS-TPRM Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Application Configuration | 25% | - Configure risk assessment templates - Configure TPRM foundational elements - Configure third-party types and categories - Configure questionnaire templates |
| Third-party Management | 20% | - Manage third-party registry - Configure SLA requirements - Track third-party relationships and tiers - Implement third-party lifecycle management |
| Questionnaire Management | 20% | - Configure questionnaire workflows - Build questionnaires using sections and questions - Assign questionnaires to third parties - Create and manage questionnaires |
| Remediation and Monitoring | 15% | - Configure monitoring workflows - Generate risk dashboards and reports - Create and track remediation tasks - Implement due diligence processes |
| Risk Assessment and Scoring | 20% | - Define risk thresholds and matrices - Configure risk calculation models - Automate risk scoring workflows - Implement inherent and residual risk scoring |
ServiceNow Certified Implementation Specialist - Third-party Risk Management Sample Questions:
1. Why is it critical for organizations to define their "risk appetite" in the context of Third-party Risk Management?
Response:
A) To ensure they do not exceed their financial budget for third-party services
B) To establish clear boundaries for acceptable risk levels when engaging with third parties
C) To limit the number of third-party vendors they work with
D) To ensure that all third-party vendors are located within the same geographic region
2. In Contact Configuration, what is essential for ensuring effective communication?
Response:
A) Establishing a single point of contact for all communications
B) Assigning multiple contacts for each third party without specific roles
C) Defining clear roles and responsibilities for each contact
D) Limiting contact information to email addresses only
3. What critical factor should be considered when assigning tiers in Third-party Tiering Configuration?
Response:
A) The duration of the contract
B) The strategic importance to the business
C) The financial stability of the third party
D) The location of the third party
4. How does ServiceNow facilitate Monitoring Risk and Control Compliance in third-party risk management?
Response:
A) Through external audits conducted annually
B) By ignoring minor risks to focus on major ones only
C) Through automated workflows that identify, assess, and mitigate risks
D) By manually tracking all risks associated with third parties
5. Which of the following best describes the "Third-party Risk Management Lifecycle"?
Response:
A) A periodic audit performed annually
B) A documentation process for archiving third-party contracts
C) A continuous process involving assessment, monitoring, and reassessment of third-party risks throughout the relationship
D) A one-time assessment conducted before onboarding a third party
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: A | Question # 3 Answer: D | Question # 4 Answer: D | Question # 5 Answer: B |
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