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Apple 9L0-005 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Desktops & Displays | - Displays & Graphics
|
| Topic 2: macOS Installation & Setup | - Installation
|
| Topic 3: User Accounts & Permissions | - Account Management
|
| Topic 4: Applications & Troubleshooting | - System Troubleshooting
|
| Topic 5: Network Configuration | - Sharing & Services
|
Apple Desktop Service Certification Sample Questions:
A customer states that he cannot access the Internet after connecting his new Mac Pro to his cable modem via Ethernet. Which of the following is most likely the cause of this problem?
- A. AppleTalk is not enabled on the computer's Ethernet port.
- B. The computer is not running the latest version of Mac OS X.
- C. The cable modem's Ethernet port is not compatible with the computer's Ethernet port.
- D. The cable modem needs to be restarted.
Which of the following is NOT a valid power saving technique in recent Macintosh computers?
- A. Activate the automatic display sleeping.
- B. Set up locations optimized for different environments.
- C. Quit all the communications applications that may use the modem.
- D. Use wireless networks instead of wired networks.
- E. Activate the automatic hard disk sleep.
Examine the exhibit. Is this the correct tool to remove the bezel on the iMac (Early 2006)?
- A. Yes
- B. No
What does Apple recommend you do before replacing or installing any internal parts in an Xserve?
- A. Remove all drive modules from the Xserve.
- B. Press the System Identifier button.
- C. Remove the Xserve from its rack.
- D. Unlock all drive module bays.
Examine the exhibit. Will this application launch natively on a PowerPC-based Mac?
- A. Yes
- B. No
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