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Who should take the 820-427 exam
The Cisco Building Business Specialist Skills 820-427 Exam certification is an internationally-recognized validation that identifies persons who earn it as possessing skilled as Cisco Enterprise IT Business Specialist. If a candidate wants significant improvement in career growth needs enhanced knowledge, skills, and talents. The Cisco Building Business Specialist Skills 820-427 Exam certification provides proof of this advanced knowledge and skill. If a candidate has knowledge of associated technologies and skills that are required to pass Cisco Building Business Specialist Skills 820-427 Exam then he should take this exam.
Cisco Building Business Specialist Skills 820-427 Exam
Cisco Building Business Specialist Skills 820-427 Exam is related to building business specialist skills and credits towards the Cisco Enterprise IT Business Specialist certification. This 820-427 exam validates the knowledge and skills of a candidate to effectively discover opportunities for IT values, design and ability to oversee development of business focus solutions plus translate among business and IT language. It also deals with the ability to describe the purpose of an organizations vision, mission, strategy, objectives, and initiatives, creates a stakeholder map and conduct stakeholder analysis, creates gap analysis and document pain points opportunities, how to use business case through a life cycle to approval for a business. Business leaders, Cisco Channel Partners, and IT professionals usually hold or pursue this certification and you can expect the same job role after completion of this certification.
Cisco 820-427 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Business Strategy and Frameworks | 20% | - Organizational vision, mission, strategy, objectives - CSFs vs KPIs, strategy vs management vs operations - Enterprise frameworks: TOGAF, COBIT, ITIL, PMBOK, PRINCE2, Six Sigma |
| Topic 2: Value Proposition and Solution Design | 18% | - Translating business and IT language - Solution alignment with business goals - Identifying IT value opportunities |
| Topic 3: Research Techniques and Tools | 10% | - Business investigation methods: interviews, workshops, surveys, focus groups - Technology discovery and industry research |
| Topic 4: Business Analysis and Business Case | 17% | - Stakeholder mapping and analysis - Business scenarios, capability analysis, gap analysis - Business case structure and lifecycle |
| Topic 5: Project and Implementation Management | 20% | - Influencing project success and change management - Governance and success measurement - Risk, cost, benefit, and scope management |
| Topic 6: Communication and Relationship Management | 15% | - Presenting business value and outcomes - Effective communication with stakeholders - Building trust and managing expectations |
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