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HP HP2-E47 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Customer Engagement and Sales Process | - Address customer requirements and objections - Identify opportunities for value-added services |
| HP Value Support Services Overview | - Identify customer business needs and align services solutions - Understand HP support services portfolio and value proposition |
| Selling HP Support Services | - Explain service benefits and differentiators - Recommend appropriate support service solutions - Position HP support services offerings |
| HP Service Delivery and Resources | - Understand HP service delivery models - Use HP tools and resources for service selling |
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