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HP HP2-B102 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Printing solutions and services | - Managed print services basics
|
| Imaging and Printing Fundamentals | - HP imaging and printing portfolio overview
|
| Customer solutions positioning | - Solution mapping
|
HP Imaging and Printing Sales Fundamentals Sample Questions:
What does the stored job feature allow you to do?
- A. store a print job on the printer until you decide to release it
- B. store a print job on your computer until you decide to release it
- C. store a print job on the network until you decide to release it
- D. store a print job on the server until you decide to release it
Correct Answer: A 🗳️
What is the difference between HP ColorSphere Print Cartridges and other brands or remanufactured print cartridges?
- A. HP ColorSphere Print Cartridges contain up to 70% of the imaging system.
- B. HP ColorSphere Print Cartridges are less expensive.
- C. Remanufactured print cartridges print faster
- D. There is no difference.
Correct Answer: A 🗳️
What is the HP Printing Sales Guide?
- A. An easy-to-print PDF document about HP sales processes
- B. An application that supports HP partners in an effort to up-sell and cross-sell and that allows the creation of slide sets on HP products and technologies
- C. A document about the major competitors in the printing business
- D. A new HP service that supports HP partners by providing access to cost-free sales people for important deals
Correct Answer: B 🗳️
Why does HP create customer segments?
- A. To help HP sales people locate the series of products that works best for a customer group
- B. To monitor inventory
- C. To control which products are marketed to various types of accounts
- D. To divide the customer's workforce into departments to address specific customer groups
Correct Answer: A 🗳️
Which HP technology deals with the issue of color consistency in color printing?
- A. HP Instant-on Fuser
- B. Closed-loop calibration
- C. HP Transmit Once/RIP Once
- D. HP Scalable Print Technology
Correct Answer: B 🗳️
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