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IBM 00M-642 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Sales Positioning and Messaging | - Value-based selling approach for IBM Social Software - Competitive positioning and differentiation |
| Topic 2: Customer Use Cases and Business Value | - Social software adoption benefits for organizations - Enterprise collaboration and productivity scenarios |
| Topic 3: Solution Application | - Mapping IBM Social Software to customer requirements - Basic solution configuration understanding |
| Topic 4: IBM Social Software Portfolio Overview | - Core products overview (e.g., IBM Connections and related social collaboration tools) - IBM Social Business concepts and value proposition |
IBM ICS Social Software Sales Mastery Test v2 Sample Questions:
What is the second step in Social Business AGENDA?
- A. Give competitive pricing
- B. Gain social trust
- C. Globalization
- D. Growth markets
Correct Answer: B 🗳️
The IBM set of Social Software products provides solutions that are:
- A. All of the above.
- B. accessible via desktop, mobile and tablet devices
- C. accessible via cloud or on premises deployments
- D. open standards based and easily integrated into Microsoft and other vendor software stacks
Correct Answer: A 🗳️
Which feature of IBM Sametime can be easily translated into quick return on investment for your customers?
- A. Support for key video and audio codecs
- B. Ability to integrate with Microsoft products
- C. Reduce travel costs due to meetings and reduced phone line charges from telephony
- D. Color-coded status indicators
Correct Answer: C 🗳️
What can you tell your customer about what is happening in the marketplace?
- A. The world is becoming simpler and focused.
- B. The pace of adoption of new technologies is slowing down.
- C. The world is becoming less instrumented and interconnected.
- D. The world is becoming more instrumented, interconnected, and intelligent.
Correct Answer: D 🗳️
What new area of focus should customers concentrate on with today's increasingly instrumented and interconnected world?
- A. Smarter business decisions
- B. Deliver new systems
- C. Re-engineer corporate structures
- D. Store more data
Correct Answer: A 🗳️
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