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IBM SurePOS 500 Models 5x5 Technical Mastery Sample Questions:

1. What is the IBM recommended method to clean the plastic housing of the IBM SurePOS 5x5?

A) spray glass cleaner directly on the area that needs cleaning and wipe with a soft cloth
B) use a cleaner especially made for computer equipment and a soft cloth
C) spray a soft cloth with anyammonia-based cleaner
D) use a soft cloth moistened with water

2. What is one of the differences between IBM SurePOS Model 545 and Model 565?

A) Model 545 can beordered with an internal floppy drive.
B) Model 565 can be ordered with a 4GB embedded flash drive.
C) Model 565 has dedicated video memory.
D) Model 545 does not have audio capability.

3. After completing the physical procedures required in resetting CMOS, what is the next step?

A) run the IBM Diagnostics for POS to validate the CMOS settings
B) run the Setup Utility and select the Load Optimized Defaults option to restore CMOS settings
C) access the IBM Retail Store Solutions Web site and download the latest drivers for any connected POSperipherals
D) access the IBM Retail StoreSolutions Web site and download the latest level of BIOS

4. What does improved serviceability refer to in relation to theIBM SurePOS 5x5 models?

A) having on-site service, 24 hours a day, seven days a week, same day responsetime
B) having on-site service, 24 hours a day, five days a week, next day response time
C) having the virtually tool-less design of several components
D) having rigorously tested each component used in the systems to ensure a longer life span

5. Which resource is available to determine if a problem experienced with the IBM SurePOS 5x5 system has already been resolved and documented?

A) IBM RSS Online Archives
B) IBM RSS Online Library of Problem Resolutions
C) 1-800-IBM HELP and follow the product menu selections
D) IBM POS Knowledgebase

Solutions: