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Nortel 920-431 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| System Configuration | 20% | - Terminal and user administration - Network integration parameters - Signaling and protocol setup - IP telephony and trunk configuration |
| Software Installation & Initialization | 25% | - Software upgrades and patches - System initialization and configuration basics - Base software loading and activation - Release 5.0 specific procedures |
| System Hardware & Architecture | 25% | - Network interfaces and cabling - Power and grounding requirements - CS 1000 hardware components and platforms - Cabinet, shelf, and card installation |
| Maintenance & Troubleshooting | 30% | - Common problem resolution - Call processing and connectivity issues - Alarm and error log analysis - Diagnostic tools and commands - Hardware fault isolation and replacement |
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