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Pegasystems PEGAPCSA86V1 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Case Management | - Designing case lifecycles and stages - Configuring SLAs, goals, deadlines, urgency |
| Application Development | - Understanding Pega architecture and rulesets - Managing class structures and rule reuse |
| Integration and Reporting | - Basic integration with external systems - Understanding reporting components |
| User Interface (UI) Design | - Configuring visibility and user experience components - Building user interfaces using sections and layouts |
| Decisioning and Logic | - Implementing when rules and automated logic - Configuring decision tables and decision trees |
| Data Modeling | - Mapping data to UI and application components - Defining data types and data pages |
Pegasystems Pega Certified System Architect (PCSA) 86V1 Sample Questions:
In an application for configuring hardware equipment for new employees, the manager chooses a laptop model from a drop-down list. The list of available laptop models is maintained in an external system and may change over time .
Which of the following do you use as the data source for this drop-down list?
- A. A data table
- B. A data transform
- C. A local list
- D. A data page
Correct Answer: D 🗳️
A requirement states: Loan applicants must enter their annual salary. If the salary is above the qualifying threshold, the application is automatically approved. If the salary is below threshold, the applicant must identify a cosigner.
Select two configuration options that follow best practices to meet the requirement. (Choose two.)
- A. Create an assignment step for a loan officer to review the applicant's annual salary and determine if a cosigner is necessary.
- B. Design a user view with an annual salary field. Create an optional action to collect information about the cosigner and assign the action to the appropriate stage.
- C. Use a collect information step with an annual salary field. Use a decision shape to determine whether to advance to a step to enter cosigner information or complete the process.
- D. Design a user view with an annual salary field and a section for cosigner information. Use a Visible When condition to display the cosigner section when the salary is below the threshold.
Correct Answer: C,D 🗳️
Which business need do you address through delegation?
- A. A service representative must attach the appropriate form when emailing a customer.
- B. A risk officer wants to adjust the income threshold for automobile loans.
- C. A care supervisor wants to authorize a second opinion for an insurance claim.
- D. A general manager must approve catering proposals that exceed EUR5000.
Correct Answer: B 🗳️
With Pega's Situational Layer Cake approach, how do you configure a regional variation for Human Resources (HR) time off cases?
- A. Create a rule for the variation and replace the existing HR time off rule in the application common layer.
- B. Create a rule for the variation and add it to a secondary common application layer.
- C. Create a rule for the variation and add the rule to the common layer of the application.
- D. Create a rule for the variation and add the rule to the layer for the region.
Correct Answer: B 🗳️
You are configuring routing for a customer warranty service request. All warranty service requests are routed to the warranty resolution group except for warranty service requests for beta-release product that requires review by the vice president of service .
How do you configure assignment routing to review warranty service requests?
- A. Route the assignment to the warranty resolution group who sends an email notification to the vice president of service for the beta-release product.
- B. Route the assignment to the skilled group for the beta release when the request is for the beta release. Otherwise, route the assignment to the warranty resolution group.
- C. Route the assignment to the vice president of service when the request is for the beta release. Otherwise, route the assignment to the warranty resolution group.
- D. Route the assignment to the vice president of service who routes assignments to the warranty resolution group as needed.
Correct Answer: C 🗳️
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