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SAP C-C4C12-1811 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Sales Cloud Fundamentals | - Describe the functionalities and benefits of the SAP Sales Cloud solution - Sales process integration concepts - Explain key sales processes, lead and opportunity management |
| Topic 2: Configuration and Administration | - Understand various configuration options for sales processes - User privileges and business roles |
| Topic 3: Integration and Reporting | - Integration of SAP Sales Cloud with other SAP applications - Reporting options and solution monitoring |
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
Your customer wants to set up pricing in SAP Hybris Cloud for Customer. What must you do to perform internal pricing? (2 correct answers)
- A. Enable business scoping
- B. Maintain product lists
- C. Maintain payment terms
- D. Maintain price lists and discount lists
Correct Answer: A,D 🗳️
Which dropdown lists in the Product facet can you use to add products to a sales order? (3 correct answers)
- A. Quotes
- B. Promotions
- C. Product list
- D. Opportunities
- E. Past order
Correct Answer: B,C,E 🗳️
How can you give a business user access to a work center view? (2 correct answers)
- A. Use business scoping to activate the work center containing the view
- B. Create a business role that has access to the work center view and assign it to the business user
- C. Copy the access rights from a business user who already has access to the work center view
- D. Assign the business user to the territory structure
Correct Answer: A,C 🗳️
Administration and configuration functionality is available in an HTML5 User Interface. Determine whether this statement is true or false.
- A. False
- B. True
Correct Answer: B 🗳️
Your customer wants to implement a multi-step approval process for sales quotes based on the account calculation. Which of the following steps are mandatory to achieve this? (2 correct answers)
- A. Assign an e-mail template for approval communication
- B. Define a condition in the approval process
- C. Create a copy of the default approval process and maintain the copy
- D. Create a new approval process
Correct Answer: B,C 🗳️

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