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SAP C_PXSUP_90 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| ABAP System Analysis & Troubleshooting | 40% | - Error & Performance Analysis
|
| SAP Business All-in-One Support | 25% | - Application-Specific Support
|
| Advanced Support Tools & Procedures | 15% | - Collaboration & Reporting
|
| Incident Management Fundamentals | 20% | - SAP Support Infrastructure
|
SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One Sample Questions:
What is the ABAP Dictionary used for? (Choose two)
- A. To maintain ABAP programs.
- B. To maintain Services for programs and screens, for example, F1-help, search help (F4), Lock object (enqueues)
- C. To define database objects, for example, tables and views on the Database.
- D. To maintain documentation (for example, documentation on customizing activities or the application help of a transaction).
Correct Answer: B,C 🗳️
Which of the following are update types? (Choose two)
- A. Local update
- B. Global update
- C. Synchronious update
- D. Overtaker update
Correct Answer: A,C 🗳️
What does 'component' refer to in SAP software? (Choose two)
- A. Components are arranged in a hierarchy, the so-called Component Hierarchy or Application Component Hierarchy.
- B. Components are part of data dictionary.
- C. The component is an attribute that allows a classification from the application perspective.
- D. Components are part of a report.
Correct Answer: A,C 🗳️
Very High (Priority 1) messages that are opened outside normal business hours are automatically sent to SAP.
Where can the business hours be maintained for each customer organization?
- A. Call the transaction BUS_HOU.
- B. Call the transaction BP and open the business partner of type Organization.
- C. Call the transaction SPRO.
- D. Call the transaction BUSINESS_HOURS.
Correct Answer: B 🗳️
What does Initial Reaction Time (IRT) mean for SAP? (Choose two)
- A. The time a computer needs to get ready for work.
- B. The time taken to respond to priority 1 (very high) messages.
- C. SAP will give a qualified response within a defined time.
- D. The time needed to display report data when running the report for the first time.
Correct Answer: B,C 🗳️
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